Sign up to save your podcasts
Or
Share CX expert Annette Franz on putting the 'customer' in 'customer experience'
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
CX expert Annette Franz on putting the 'customer' in 'customer experience'
We can’t seem to get enough of CX — every year, there’s a growing list of articles, conferences, and best practices on the subject. So, how come so many companies still get it wrong? CX expert Annette Franz joins Intercom's Bobby Stapleton to discuss.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
View all episodes
By Intercom
4.6
7272 ratings
We can’t seem to get enough of CX — every year, there’s a growing list of articles, conferences, and best practices on the subject. So, how come so many companies still get it wrong? CX expert Annette Franz joins Intercom's Bobby Stapleton to discuss.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
More shows like The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
View all
HBR IdeaCast
247 Listeners
TED Tech
404 Listeners
a16z Podcast
1,004 Listeners
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
512 Listeners
Negotiate Anything
647 Listeners
Y Combinator Startup Podcast
209 Listeners
REWORK
207 Listeners
Intercom on Product Management
41 Listeners
Intercom on Customer Engagement
5 Listeners
My First Million
2,600 Listeners
Think Fast Talk Smart: Communication Techniques
766 Listeners
The Prof G Pod with Scott Galloway
5,199 Listeners
Product Thinking
143 Listeners
No Priors: Artificial Intelligence | Technology | Startups
124 Listeners
The AI Daily Brief (Formerly The AI Breakdown): Artificial Intelligence News and Analysis
419 Listeners
Beyond The Prompt - How to use AI in your company
39 Listeners
Prof G Markets
870 Listeners