CX RIOT RADIO

By David Powers

CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry tr... more

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FAQs about CX RIOT RADIO:

How many episodes does CX RIOT RADIO have?

The podcast currently has 268 episodes available.

CX RIOT RADIO episodes:

October 07, 2021 Interview with John Akhoian, CEO of Rooter Hero Plumbing
For Customer Service Week, I sat down with John Akhoian, the CEO of Rooter Hero Plumbing and picked his brain about CX, EX, and customer-centricity.

(Full Disclosure: I work for Rooter Hero Plumbing)

[email protected]
rooterhero.com
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12min
October 07, 2021 Espresso Shot- Helping Each Other Out
On the 4th Day of Customer Service Week, my true love gave to me..... help!
...more
5min
October 06, 2021 Espresso Shot- Keep it Simple 2
Day 3 of Customer Service Week

caffcx.blogspot.com
...more
5min
October 06, 2021 Coffee With Dave- Culture Revolution
For a sustained and transformative CX/EX transformation, there needs to be a culture revolution.

caffcx.blogspot.com
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20min
October 05, 2021 Espresso Shot- The Power of OTTER
Happy Customer Service Week! Here's Episode 2: The Power of OTTER

caffcx.blogspot.com
...more
4min
October 05, 2021 Espresso Shot- Nerdy CX Stats
Welcome to Customer Service Week! Here's episode 1, Nerdy CX Stats!

caffcx.blogspot.com
...more
4min
September 18, 2021 KIFS
Today we talk about the importance of keeping CX simple.
Blog: https://caffcx.blogspot.com/
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8min
September 13, 2021 Introduction to the Podcast
Hey! Welcome to the first episode of Caffeinated CX! Your go to for highly caffeinated CX tips, tactics, and strategies. Built for Contact Center Agents, Team Leads, Supervisors, and Managers/Directors. Let's start a CX Rebellion.
Follow me on LinkedIn: https://www.linkedin.com/in/davidjpowers2/
Follow the Blog: https://caffcx.blogspot.com/
...more
10min

FAQs about CX RIOT RADIO:

How many episodes does CX RIOT RADIO have?

The podcast currently has 268 episodes available.