Have you ever wondered why the UV light on a float tank needs to be replaced so often? If the light is glowing, doesn't that mean it's working? 

Ashkahn and Graham tackle everything you need to know about UV light, how it works in a float tank, and most importantly, how it can go wrong. This episode is dense with information useful for anyone who uses UV in their float center.

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Have you ever wondered why the UV light on a float tank needs to be replaced so often? If the light is glowing, doesn't that mean it's working?

Ashkahn and Graham tackle everything you need to know about UV light, how it works in a float tank, and most importantly, how it can go wrong. This episode is dense with information useful for anyone who uses UV in their float center.

Show Resources

Role of UV in UV + H2O2 systems – DSP 39

FTS Blog - The Relationship Between the MAHC and Float Tanks

FTS Blog - The Basics of Float Tank Sanitation

FTS Blog - Testing and Maintaining Float Tank Water Quality

The 2018 Model Aquatic Health Code (relevant float tank sections are 4.12.10A - 4.12.11A(pg.101-107) and 5.12.10A - 5.12.10.15.2.1 (pg. 138-147))

Ultraviolet Light As a Sterilization Method in Flotation Tanks - Study done by Peter Suedfeld and Glenn K. Wong on the efficacy of UV in float tanks

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The Model Aquatic Health Code is a document released by the CDC and has made waves throughout the float industry as this year it included a section on the ideal health department code for float centers as well as pools and spas. Some folks are worried about this because it may mean more rigid and unruly regulations in certain areas.

It's been a few months since its release, so Graham and Ashkahn give an update to how it has impacted the industry and what it means going forward. Also, Ashkahn learns to abuse the show notes.

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The Model Aquatic Health Code is a document released by the CDC and has made waves throughout the float industry as this year it included a section on the ideal health department code for float centers as well as pools and spas. Some folks are worried about this because it may mean more rigid and unruly regulations in certain areas.

It's been a few months since its release, so Graham and Ashkahn give an update to how it has impacted the industry and what it means going forward. Also, Ashkahn learns to abuse the show notes.

Show Resources

What is the Model Aquatic Health Code? - DSP 63

FTS Blog - The Relationship Between the MAHC and Float Tanks

The 2018 Model Aquatic Health Code (relevant float tank sections are 4.12.10A - 4.12.11A(pg.101-107) and 5.12.10A - 5.12.10.15.2.1 (pg. 138-147))

The GDP of the three fastest growing economies for fiscal year 2017 (better way of saying that, Ashkahn) is

1 Libya Increase 55.1%

2 Ethiopia Increase 8.5%

3 India Increase 8.2%

The difference between crocodiles and alligators are, most notably: A) the shape of their snout, alligators have wider U-shaped snouts, crocodiles are more pointy and V-shaped; B) Whether their teeth portude when their mouth is closed, crocodiles have a toothy grin; and C) crocodiles tend to live in saltwater,

If you've ever looked at a collection of logos from various float centers, they can start to look a little similar. How do you avoid this when designing your own float center logo? Is it a big deal? 

Graham and Ashkahn dish on logo design, the importance of simplicity, and a not so subtle reminder that the "don't be an asshole" rule exists for a reason.

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If you've ever looked at a collection of logos from various float centers, they can start to look a little similar. How do you avoid this when designing your own float center logo? Is it a big deal?

Graham and Ashkahn dish on logo design, the importance of simplicity, and a not so subtle reminder that the "don't be an asshole" rule exists for a reason.

Listen to Just the Audio

Transcription of this episode... (in case you prefer reading)

Ashkahn: All right. Hey everybody.

Graham: Hi there.

Ashkahn: Welcome.

Graham: Hi.

Ashkahn: How are you today?

Graham: I'm doing good.

Ashkahn: Oh, great.

Graham: Yeah, and speaking for the audience, I think-

Ashkahn: I think they're doing good.

Graham: I think they're doing great.

Ashkahn: I think they doing good now, is what they would say. Like, doing good now.

Graham: Yeah, better now.

Ashkahn: Right.

Graham: That you guys are on. Am I right?

Ashkahn: Thanks. I appreciate that, all of you.

Graham: Nudging the person next to them.

Ashkahn: I picture everybody listening together in a giant room. Is that what you're picturing?

Graham: I'm Graham.

Ashkahn: Oh, yeah. I'm Ashkahn. Is that how you say that? I'm Ashkahn.

Graham: You didn't, no.

Ashkahn: No.

Graham: You just started talking-

Ashkahn: I did yesterday.

Graham and Ashkahn consistently emphasize the importance of mailing lists, but today they dive in deep to talk about how to build a mailing list, giving their best tips and tricks to collecting emails and how to make sure you're getting the right people signed up.

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Graham and Ashkahn consistently emphasize the importance of mailing lists, but today they dive in deep to talk about how to build a mailing list, giving their best tips and tricks to collecting emails and how to make sure you're getting the right people signed up.

Show Resources

How to do A/B Testing – DSP 306

Benefits of a Free Float Giveaway – DSP 315

Optimizely

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Transcription of this episode... (in case you prefer reading)

Graham: All right.

Ashkahn: Hey.

Graham: Hello everyone.

Ashkahn: Welcome. Welcome to the podcast.

Graham: This is Graham.

Ashkahn: This is Ashkahn.

Graham: Today's question is “you talk a lot about collecting emails, but what are some of the places I should collect them? I grab it from customers when they make an appointment, and I have a form on my website.”

So.

Ashkahn: Yeah.

Graham: Collecting emails. We do talk a lot about collecting emails because you have to. It's very important. I'd say that having a big email list is actually probably your number one arsenal in marketing, to be honest. Way more than having a big Facebook page or a lot of Twitter followers...

Graham and Ashkahn address the unenviable task of dealing with disagreements between staff members as a small business. This is an area that Float On has needed a lot of help with in the past. The best practices of Human Resources aren't very intuitive in interpersonal relationships, so hiring a professional is almost always a good idea.

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Graham and Ashkahn address the unenviable task of dealing with disagreements between staff members as a small business. This is an area that Float On has needed a lot of help with in the past. The best practices of Human Resources aren't very intuitive in interpersonal relationships, so hiring a professional is almost always a good idea.

Listen to Just the Audio

Transcription of this episode... (in case you prefer reading)

Graham: Alright.

Ashkahn: Okay.

Graham: Hey everyone.

Ashkahn: Hey. This is Ashkahn.

Graham: And Graham over here.

Ashkahn: Boom, this is going to be a good one.

Graham: Yep. Today's question is, "I recently had a situation where a staff member came to me complaining about another member of the staff, how do you handle things like this?"

Ashkahn: Yeah. This makes sense. I get a lot of complaints about Graham that I have to deal with, so this is very comfortable territory.

Graham: And what he does it just ignore all of them, and let me keep working here anyway, you know, so.

Ashkahn: It's fine, if someone complains about Graham I fire them on the spot, it's over.

Graham: So that's, yeah, I don't know if I'm on your staff but if they were complaining about me that's a really good way to handle it, I give informed full support of that. I mean to be honest this is like one of the worst parts of the job, or at least like the most trying to deal with, I mean managing personal conflicts and human beings is-

Ashkahn: It's just crazy.