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In this episode, Dustin talks with Dan Heath about his book, Upstream: The Quest to Solve Problems Before They Happen.
You'll discover why we get stuck in the cycle of response, putting out fires, dealing with emergencies, handling one problem after another, and how to make our way upstream to fix the systems that cause the problems. In other words, you'll learn how to shift from reaction to prevention.
Dan encourages listeners to break free of the tunneling trap that forces us to stay in the short-term. He shares how to become an organization that learns and improves by embracing the systems thinking we need in order to perform more effectively and efficiently.
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This episode is brought to you by Dentma. From Appointment Reminders to New Patient Satisfaction Surveys, Dentma's cutting-edge assistant, Ava, has your patient communication covered and is growing every day! Visit Dentma.com to schedule a demo today.
***
Resources Mentioned in The Burleson Box:
***
Go Premium: Members get early access, ad-free episodes, hand-edited transcripts, exclusive study guides, special edition books each quarter, powerpoint and keynote presentations and two tickets to Dustin Burleson's Annual Leadership Retreat.
http://www.theburlesonbox.com/sign-up
Stay Up to Date: Sign up for The Burleson Report, our weekly newsletter that is delivered each Sunday with timeless insight for life and private practice. Sign up here:
http://www.theburlesonreport.com
Follow Dustin Burleson, DDS, MBA at:
http://www.theburlesonfiles.com
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
By Dustin Burleson DDS MBA4.9
2727 ratings
In this episode, Dustin talks with Dan Heath about his book, Upstream: The Quest to Solve Problems Before They Happen.
You'll discover why we get stuck in the cycle of response, putting out fires, dealing with emergencies, handling one problem after another, and how to make our way upstream to fix the systems that cause the problems. In other words, you'll learn how to shift from reaction to prevention.
Dan encourages listeners to break free of the tunneling trap that forces us to stay in the short-term. He shares how to become an organization that learns and improves by embracing the systems thinking we need in order to perform more effectively and efficiently.
***
This episode is brought to you by Dentma. From Appointment Reminders to New Patient Satisfaction Surveys, Dentma's cutting-edge assistant, Ava, has your patient communication covered and is growing every day! Visit Dentma.com to schedule a demo today.
***
Resources Mentioned in The Burleson Box:
***
Go Premium: Members get early access, ad-free episodes, hand-edited transcripts, exclusive study guides, special edition books each quarter, powerpoint and keynote presentations and two tickets to Dustin Burleson's Annual Leadership Retreat.
http://www.theburlesonbox.com/sign-up
Stay Up to Date: Sign up for The Burleson Report, our weekly newsletter that is delivered each Sunday with timeless insight for life and private practice. Sign up here:
http://www.theburlesonreport.com
Follow Dustin Burleson, DDS, MBA at:
http://www.theburlesonfiles.com
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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