Dan Hill's EQ Spotlight

Today I talked to Eileen McDargh about her new book Burnout to Breakthrough: Building Resilience to Refuel, Recharge, and Reclaim What Matters (Berrett-Koehler, 2020).

What’s another way to frame both living-in-the-moment and respecting colleagues at work: seeing them as human beings as opposed to merely humans doing. That’s but one indication of the energy Eileen brings to this episode. The emphasis here is on shifting from a sense of being without resources – mental, physical, emotional, and otherwise—to finding energy through refocusing on what matters most right then. People need a sense of connectivity to ward off loneliness, and to take stock of their situation without devolving into what Eileen calls “red-ant thinking”: looking for what’s wrong. As Eileen notes, it might sound trivial to take five minutes per staff member in an introductory meeting to share something about yourself, visually. But doing so builds togetherness that will later empower results. To try to stay in your head all the time simply isn’t sustainable, nor productive.

Eileen McDargh is the CEO (Chief Energy Officer) at the Resiliency Group. In 2019, Global Gurus International ranked her first among the World’s Top 30 Communication Professionals. She’s also been elected into the CPAE Speaker Hall of Fame, placing her among the top 3% of speakers in America.

Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

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Today I talked to Angelica Malin about her new book She Made It: The Toolkit for Female Founders in the Digital Age (Kogan Page, 2021).

Female entrepreneurs don’t tend to receive the same funding assistance as do their male counterparts, but in turn they have the advantage of often connecting more effectively with their target markets. It’s their soft skills, in effect, that can see them through observes Angelica Malin. Plus one should never forget the power of having a greater purpose, a sense of mission by, for instance, by addressing a need that other, often male entrepreneurs may overlook. This guest has no fear of public speaking, whatsoever – and it shows. This is a very engaging episode as Angelica gives crisp, lively answers to questions like: why it helps to be personal and quirky in addressing journalists, how Instagram has changed in recent years, and how Taylor Swift helped make She Made It possible.

Angelica Malin is the Editor-in-Chief of About Time Magazine and the U.K.’s rising voice for championing women founders and entrepreneurs. She’s appeared on the BBC News and LBC Business Hour and has been featured in The Telegraph, Forbes, and Real Business.

Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

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Today I talked to Ann Latham about her new book The Power of Clarity: Unleash the True Potential of Workplace Productivity, Confidence, and Empowerment (Bloomsbury, 2021).

On the factory floor, the processes have been honed for efficiency. Enter the company’s headquarters, however, and the office functions in a way that brings to mind two of Anne’s favorite terms: “kitchen sink syndrome” and “hand-me-down ambiguity.” In other words, things move slowly and endless reviews and overthinking or failing to think at all are the two modes that seem to predominate in the workplace. What’s the solution? Recognize that meetings need to make a difference to justify the 25% or more of people’s workdays that they swallow up. Who should be there? Those who can, should and will actually input on the decision to be made, and those who can authorize the decision. Everybody else, not so much. For anybody who can’t stand the quagmire at work, Ann’s your person.

Ann Latham has consulted for major global companies like Boeing and Medtronic, as well as Public Television, and she’s the author of two other books: The Clarity Papers and Uncommon Meetings. She’s been interviewed by The New York times, Bloomberg Business Week, and Forbes, where she’s also an expert blogger.

Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

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Ella L. J. Bell Smith and Stella M. Nkomo, Our Separate Ways: Black and White Women and the Struggle for Professional Identity (Harvard Business Press, 2021)

Ella Bell Smith is a professor of business administration at the Tuck School of Business. She’s also the founder and president of ASCENT: Leading Multicultural Women to the Top. Stella M. Nkomo is a professor in the Department of Human Resource Management at the University of Pretoria. She was the founding president of the Africa Academy of Management.

A “glass ceiling” that holds women back from attaining the top levels of management within a company is a familiar term. But how about a “cement wall”? That’s how these two authors describe the struggle that confronts women of color and often African-American women particularly as they try to rise through the ranks. What black women must deal with is often a lack of both visibility and authority. This episode explores why it is that so little progress has been made so far in the 21st century. While white female professionals now occupy about 1/3rd of all management roles (still not enough), black women’s share amounts to 4%. How can diversity be realized more organically, rather than through a series of lectures that likely won’t “move the needle”? Listen to this episode to find out.

Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Politics. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

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Today I talked to Jonathan Brill about his new book Rogue Waves: Future-Proof Your Business to Survive and Profit from Radical Change (McGraw-Hill Education, 2021)

There are ten big trends that Brill identifies as disrupting business now and into the future. Each is a wave of change onto self, but the intersection of many of them contributes to forming monster waves that threaten to drown companies not open to rapid, successive adaptations. What are the avoidable causes of failure? What kind of executive will do best? (Hint: it’s not those too full of pride.) From automation and artificial intelligence to Sherlock Holmes and abductive reasoning, this episode has a little of everything, as befits a world in turmoil. Hard to resist a book with this wonderful quote from Anais Nin: “We don’t see things as they are, we see them as we are.” It’s human fallacies, especially the confirmation bias, that so often limits our ability to adapt.

Jonathan Brill is the former Global Futurist and Research Director for HP, a board member and advisor to the Chairman at Frost & Sullivan, and the Futurist-in-Residence at Territory Studio. He’s been a consultant to numerous companies and the managing partner at innovation firms that generated over $27 billion in new revenue for customers.

Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

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Today I talked to David Birch about his new book Pandora's Book: 401 Philosophical Questions to Help You Lose Your Mind (with Answers) (Iff Books, 2021). We were joined by Fred Matser, author of Beyond Us: A Humanitarian’s Perspective on Our Values, Beliefs and Way of Life (Iff Books, 2021)

“Is perfume art?” That might not be the kind of philosophical inquiry you expect! Just a sign of how innovative David Birch’s book is as he explores both the usual seminal questions that philosophers have pondered through the ages, as well as questions his students would enjoy. As a result, this episode spans a range of topics from “Are you a stranger to yourself?” to “Is it possible to have dignified sex?” David’s rich answers propel the conversation here, but no more so than does Fred Matser’s own deliberations. Fred’s mission – to restore a sense of curiosity that doesn’t settle for living a life that privileges the intellect over how we experience the world through our senses and feelings. A fun, final question: “Which of these would you most like to excel in: strength, intelligence, kindness or beauty?” You have to listen to the episode to learn which option David and Fred, in turn, chose—plus the option favored by your host, when everyone laid-their-cards-on-the-table.

David Birch teaches philosophy and religious studies at Highgate School in London and also works with the Philosophy Foundation. Fred Matser is the founder and chairman of the Fred Foundation and a leading Dutch humanitarian.

Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

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Today I talked to BJ Fogg about his new book Tiny Habits: The Small Changes That Change Everything (Mariner Books, 2020). 

Yo-yo diets that come and go is one thing. What BJ Fogg is after is something different and greater altogether. The key formula is B = MAP (Behavior = Motivation & Ability & Prompts). Rather than trying to force a change of behavior that’s like trying to land an alien spaceship amid the landscape of your life, why not try for something more organic? That means you need to recognize habit(s) you want to change; realize that motivation is fickle, but ability is reliable if you start small regarding a habit you want to change. As for the prompt, those are the sensory signposts that should be embedded into routines you already have. In this episode, BJ Fogg takes you through the elegantly simple system he’s devised over the past 15 years and that has helped individuals and companies alike enact behavioral changes related to habits they want to shed or adopt.

BJ Fogg founded the Behavior Design Lab at Stanford University. He teaches industry innovators and created the Tiny Habits Academy to help people around the world. He lives in Northern California and Maui.

Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

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Retaining Freedom After Speech

Today I talked to Jim Detert about his book Choosing Courage: The Everyday Guide to Being Brave at Work (Harvard Business Review Press, 2021)

Jim Detert is the John L. Colley Professor of Business Administration at the University of Virginia’s Darden School of Business. He’s won multiple awards for his teaching and curriculum development at both UVA and Cornell University.

The title of this episode comes from a quote cited in Detert’s book. A Nigerian journalist remarks that there is freedom of speech in his country. The question, however, is whether there is freedom after one makes a candid remark about the country’s leadership. Those in business can relate. The estimate is that merely 20% of people at companies feel as if they can speak honestly about the problems they encounter. Whether democracy will ever flower in the corporate ranks is doubtful. Nevertheless, Detert in this episode takes on practical solutions to better one’s odds of both offering honest, constructive feedback and surviving long enough to help make the recommended change happen. One tool is to create a Courage Ladder, identifying the successively more difficult rungs one wants to climb. Another is practicing how to employ advocacy and inquiry to reframe a current situation such that the other party will recognize why improvements are in order.

Jim Detert is the John L. Colley Professor of Business Administration at the University of Virginia’s Darden School of Business. He’s won multiple awards for his teaching and curriculum development at both UVA and Cornell University.

Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

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Today I talked Gordon Glenister about his new book Influencer Marketing Strategy: How to Create Successful Influencer Marketing (Kogan-Page, 2021)

Gordon Glenister is the Global Head of Influencer Marketing for the Brand Content Marketing Association. He’s also the host of the Influence podcast, and was formerly the Director General of the British Promotional Merchandise Association for over a decade.

Why are 77% of influencers female, and are so young (averaging 28 years of age)? Part of the answer may be that women rarely attract venture capitalist funding and yet are the majority of buyers in most categories. So they are close to the action of what’s going on commercially without being invited to partake. Their response has been to become, in effect, not only their own brands but their own media companies. In the process, they challenge and may replace to a degree both advertising agencies and traditional retailers as they help companies reach committed, niche audiences that aren’t necessarily small at all. This episode covers those topics, and more. The degree to which trust has leached from companies and moved over to more authentic influencers is one key. Another is that companies would be wise to consider employees as brand advocates, i.e. internally-based influencers in their own right.

Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

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Today I talked to Gorick Ng about his new book The Unspoken Rules: Secrets to Starting Your Career Off Right (HBR, 2021).

This book takes you through one’s career, from getting hired and oriented to trying to gain promotions. The interview follows a similar path, emphasizing how to get along with colleagues and one’s boss most of all. The “north star” of Ng’s advice gleaned from interviewing 500 people across professions and roles is to demonstrate competence (ability), commitment (excitement) and compatibility (pleasant to be around). Get the 3-C’s model right, and you can avoid coming across as too overbearing or threatening as you form work connections, figure out what’s missing and needs to be addressed in a meeting, and how to resolve conflicts. Speaking of conflicts, is a conflict deep down mostly about the people involved, the position one holds, or is it about the place? If the latter, then maybe it’s time to move on to another organization instead.

Gorick Ng is a career adviser at Harvard College, specializing in coaching first-generation, low-income students. He’s also managed new employees at Boston Consulting Group and worked in investment banking at Credit Suisse. His work has been featured on “The Today Show,” and in The New York Times, The Wall Street Journal, and elsewhere. Every Harvard Business School student received a copy of Ng’s book this past year to aid their careers.

Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight

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