After a successful career in logistics, Dan decided to dive headfirst into an industry he knew absolutely nothing about, and purchased Silver Screen Printing & Embroidery. No joke, his fresh perspective has worked wonders for his shop, and we hope our conversation with Dan will provide some valuable insight that we could all use. Topics of discussion include: Swamp coolers, logistics, meritocracy, purchasing a business, customer service, clients who leave, rewarding your team, credit card rewards, and off roading.