The Dealer Transportation Model got shook by this Entrepreneur, Dave Sperau! He got dealers time and 💰money back by helping car dealers streamline the process after buying a car from auction. He’s found a way to not only save dealer money but created tons of efficiencies so everyone involved gets time back to do other things like write 🚘deals!

He was buying thousands of cars for his dealership. And one day, he said enough is enough there has got to be a better way to avoid the worry of transporters getting the car to him and quickly so he could get it in the shop and get it on the lot and move it. There wasn’t just this one problem…it snowballed into so much more from there. I’m sure any dealer can relate to not just the turnaround time but the accounting, ridiculous amounts of check cutting, difficulties reconciling because drivers are on the road and can’t cash checks for 30-45 days… so he basically started his own Uber for transportation! 

This is Dave Sperau personal cell 678-794-1787. He wants to hear from you! Email him at [email protected]

Dealer Talk with Jen Suzuki Podcast | [email protected] | 800-625-1590 | edealersolutions.com 

Check out our sponsors LotLinx.com and AutoSled.com.

LotLinx is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.

Autosled is the next-generation automotive transportation logistics platform and marketplace. 

The term 'fat and happy' is coming to an end. In this episode, we have a deep discussion on how do you get your sales teams to next level and raise the bar? I'm talking managers and salespeople!

Brent Gardner, Partner of Central Valley Automotive Group and their Corporate Internet Director, Jonathan Guzman join me to share new ways to reset the sales department and take action right now! 

We talk evolving pay plans and roles as well as raising the bar!

Dealer Talk with Jen Suzuki Podcast | [email protected] | 800-625-1590 | edealersolutions.com 

Check out our sponsors LotLinx.com and AutoSled.com.

LotLinx is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.

Autosled is the next-generation automotive transportation logistics platform and marketplace. 

Who is confirming your stores appointments? Make sure this person or team is 🎧 listening to this episode! Improve the value and meaning of your visits!

Assuming appointments are getting confirmed is never a good thing! Maybe you have a BDC doing this but many are understaffed right now.  

Increase appointments and prevent no shows. Then, watch the increases in RO's, grosses, and car sales POP! 💰

Dealer Talk with Jen Suzuki Podcast | [email protected] | 800-625-1590 | edealersolutions.com 

Check out our sponsor LotLinx.com.

LotLinx is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.

Rick Dearden, LotLinx Director has a highly experienced dealership background and passion for the car business!  His extensive experience in dealerships and as a Hendrick General Manager gives us a true action plan for wiping out used car margin loss. He opens up and walks us through how to handle the current headwinds many are facing as inventory turn days are increasing. Some will start markdowns but Rick explains the digital landscape showing us how to leverage tech to avoid this and maintain gross. He shows dealership managers how to get ahead of this problem and gives us a strategic plan to follow! 

Rick Dearden | [email protected] | cell 803-429-2217 💬 

Dealer Talk with Jen Suzuki Podcast | [email protected] | 800-625-1590 | edealersolutions.com 

Check out our sponsor LotLinx.com.

LotLinx is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.

🏆 Win mode turned on! 🏆

Do you plan your workday? You can go with flow and handle whatever comes to you or do you go in thinking about and acting out a strategic plan. Curious what a Service Advisor or Sales Pro day would look like to be a top 10 producer in your store?

Service Advisors - look at anticipated work the day before! What are you looking for....find out as I expand in more detail!

Salespeople - Gain ways to prepare for managing your time and make the most of the opportunities so you put all the deals together! It's all about having a strategic plan so you excel and sell more, crush CSI surveys and prevent fall out from your deposit list. 

Have a strategy to maximize the effectiveness of your workday! 💰

Dealer Talk with Jen Suzuki Podcast | [email protected] | 800-625-1590 | edealersolutions.com 

Check out our sponsor LotLinx.com.

LotLinx is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.

As I travel and train in dealership service departments, I always see what's going on and find ways to level up everyone's game! I enjoy sharing what I see, learn and know with the intentions always to help someone else improve their outcomes. 

This episode is pure 💰money💰 moves! I share my 5 major approaches to to handling service custoers each and every day. 

Managers should have their entire team listen, take notes and huddle up to discuss how these CX rules apply to your service department. This will emphasize the importance of championship mentality!

Dealer Talk with Jen Suzuki Podcast | [email protected] | 800-625-1590 | edealersolutions.com | 

Check out our sponsor LotLinx.com.

LotLinx is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.

Today’s episode features one of America’s most prestigious car dealerships, New York-based Rallye Motor Company, and its visionary President and CEO, Juliana Terian!

She shares her success story that is sure to inspire and motivate!

Her architecture background of 20 years helped her transition into taking over one of the leading luxury auto groups. 

Her corporate values and support of community with meaningful organizations while empowering employee relationships has had a resulting effect on the Rallye team. Dealerships often contribute significantly to their communities and yet rarely talk about what it does for everyone involved. There is a lot of team building while coming together for greater good. 

Dealer Talk with Jen Suzuki Podcast | [email protected] | 800-625-1590 | edealersolutions.com 

Check out our sponsor LotLinx.com!

LotLinx is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.

How you handle customer heat impacts your entire day and potential income.

Is it me or does it seem like customers get heated real fast these days? Maybe it’s all the world stresses and anxieties of uncertainty coupled with rising prices everywhere we turn. Whatever is going on is causing heat and we need a plan to minimize and be able to walk away in a headspace that allows you to get on with your day and write more business!

In this episode I share ways to approach heat and overturn. 

Dealer Talk with Jen Suzuki Podcast | [email protected] | 800-625-1590 | edealersolutions.com | 

Check out our sponsors, LotLinx.com & CarWars.com

LotLinx is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.

CarWars is a comprehensive call tracking and phone handling solution that allows dealerships to gain visibility on phone calls, capture more leads, and improve the caller experience.

Jackie Anthony and I chat about call tracking and how to improve bottom line with dealership service & sales teams. 🎧Listen all the way to the end because we give real-world activities managers can use with their teams to dial into better processes!

Find out if your clients are truly satisfied with your team on the phone and the client experiences they are receiving! 

Dealerships are using call-tracking to:

Capture More Business | Improve Client Experiences | Maintain CSI | Get to Next Levels | Call Coach | Fact Check 

Dealer Talk with Jen Suzuki Podcast | [email protected] | 800-625-1590 | edealersolutions.com 

Jackie Anthony, Director of National Accounts at Car Wars | [email protected] | Text/Call 206-456-4404 

Check out our sponsors LotLinx.com & CarWars.com! LotLinx is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability. Car Wars is a comprehensive call tracking and phone handling solution that allows dealerships to gain visibility on phone calls, capture more leads, and improve the caller experience.

Randy Parker, Senior Vice President of Sales, Hyundai Motor America talks openly to us about current client winning strategies for both sales and service teams as the industry evolves faster than ever!

Our chat will keep you in the know to remain competitive with more electric and hydrogen powered fuel cell vehicles hitting the roads! Electrification is a big topic in both service and sales. Randy talks EV in a nutshell!

Dealer Talk with Jen Suzuki Podcast | [email protected] | 800-625-1590 | edealersolutions.com | 

Check out our sponsors LotLinx.com & CarWars.com! LotLinx is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability. Car Wars is a comprehensive call tracking and phone handling solution that allows dealerships to gain visibility on phone calls, capture more leads, and improve the caller experience.