Mary O’Connell - Running on Ice Community - FreightWaves - St. Louis, MO

What are some of the unique challenges associated with shipping perishable products in the e-commerce space, and how do you address these challenges?

What role does technology play in addressing some of these challenges?

How do you ensure that the quality and freshness of perishable products are maintained throughout the shipping process?

Can you discuss any packaging strategies that your company uses to ensure the safe and efficient transport of perishable goods?

How do you handle any issues or complaints related to perishable goods, such as damaged or spoiled products, and what is your policy for addressing these concerns?

Can you share any examples of innovative technologies or solutions that Grip has implemented to improve the   Befficiency and effectiveness of perishable e-commerce shipping?

What's your number one piece of advice for a perishable ecommerce shipper?

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