Do you feel you are writing estimates but lose the customer on the journey to make a claim? Are you implementing the steps but get lost for words and justification? Or you just don't know how period? Then this podcast / course is a must to watch!
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Mobile Tech Expo August 26-28 in Las Vegas at South Point 👇
I'll be speaking about social media and offer some awesome insight on Thursday afternoon.
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06:02 Offering value
14:04 The estimate
20:25 Showing panel with justification
26:03 Customer mind - unknown - ask questions
31:16 Documentation
45:06 Now it’s a claim - now what?
56:15 Picking your words - estimate higher than expected
01:12:03 If you don’t believe, neither your customer
01:21:03 Final thoughts with Joe
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