Dental Drills Bits

Dental Drills Bits

By Sandy Pardue and Dana PardueBusinessEducationManagement
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Dental Drills Bits episodes

  • What Makes an Effective Office Manager in Your Practice? Office Manager Essentials Part 1

    Sponsors: Do you need a new website or marketing agency with no long-term contracts? Visit DocSites' website here and be sure to mention this podcast episode for a special deal! https://www.docsites.com/landing-pages/ddb/ In this week's episode of Dental Drill Bits, Sandy and Michael delve headfirst into the crucial role of an office manager in your dental practice. Listen as they unlock the job description of a successful manager and explore how imperative it is for dentists to identify potential talent hidden within their teams while filling this impactful role. Sandy and Michael dissect the cardinal role of duplication skills in a manager's toolbox and how this skill can set apart a thriving practice from a struggling one.

    What You'll Learn in This Episode:

    • Understanding the crucial role and job description of an office manager in a dental practice
    • Identifying and fostering talent within your team for the office manager post
    • What are duplication skills and why are they important in office management?
    • Strategies and tips for successful office management
    • Overcoming common challenges faced by office managers.

    Tune in to today's discussion and transform your dental practice with a brilliant office manager!

    30 min
  • Membership Magic: Boosting Patient Loyalty and Satisfaction

    Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/

    Join Sandy Pardue, Dr. James Burneson, and Michael Arias, in their conversation about the positive impact of membership plans on dental practices! Revealing the multifaceted benefits of adopting a membership plan like Plan Forward, Sandy and James dive deep into why this strategy not only attracts new patient numbers but also assures existing ones by enabling them to take control of their healthcare decisions and achieve cost-effective dental care. From the importance of presenting the plan effectively on the website, to the flexible customization potential of membership plans that cater to patient's individual needs, gain key insights from this innovative approach.

    What You'll Learn in This Episode:

    • How membership plans instill a sense of security in patients.
    • The role of a dental practice's website in promoting its membership plan.
    • Customization possibilities in membership plans.
    • The affordability factor of dental care with a membership plan.
    • The impact of membership plans on patient loyalty and retention.
    • Connection between famous consumer brands and dental membership plans.
    • The benefits of leveraging software solutions to improve office productivity.

    Tune into this episode to unlock a whole new level of patient satisfaction and practice productivity!

    28 min
  • Christmas Bonus, YAY or NAY?

    Sponsors: Do you need a new website or marketing agency with no long-term contracts? Visit DocSites' website here and be sure to mention this podcast episode for a special deal! https://www.docsites.com/landing-pages/ddb/ Tune in to this value-packed episode of Dental Drill Bits as we dive into a topic that's on every employer's mind: the Christmas bonus. How necessary is it, really? And what if you've been doing it for years, but your current funds don't support it? Sandy has not only built a unique approach to the Christmas bonus dilemma but also knows how to leverage this typically seasonal reward to build a stronger, more motivated team year-round.

    What You'll Learn in This Episode:

    • Why a Christmas bonus might not always be the best way to reward your team.
    • How to manage expectations around Christmas bonuses, especially if you can't afford it this year.
    • A special system that Sandy has developed, making the "bonus" work in favor of both you and your practice.
    • The effective script and formula for consistently and fairly rewarding your team.

    Implementing these strategic changes could change everything about how you approach employee rewards. So go ahead, hit play and let's redefine bonuses! (This episode originally aired Dec 07, 2022)

    25 min
  • Dentistry's Biggest Challenge: Finding Good Employees

    Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/ Get ready for a deep dive into the world of dental recruitment this week on Dental Drill Bits! Today we are tackling the common but tricky issue of sourcing exceptional employees for your practice. From leveraging social media and content creation to utilizing the power of internal referrals - no stone is left unturned. We're also shedding light on the secrets of crafting a compelling job post guaranteed to attract quality candidates who are as committed to outstanding oral care as you are. What You'll Learn in This Episode:

    • The effective use of social media and engaging content for recruitment.
    • Tactics to bolster employee endorsements for your practice.
    • Pros of hiring new staff through job fairs and internal recruitment.
    • The delicate art of pinpointing exactly what to feature in a job post; from salary and benefits to workplace perks.
    • Active vs. passive job seekers and who you should be searching for.

    Tune in to get the low-down on finding and hiring top-tier dental talents, right here on Dental Drill Bits! Join our free Facebook group, Dental Gumbo, to get in on the conversation! https://www.facebook.com/groups/dentaldrillbits/

    33 min
  • Should My Hygienist Clock Out When They Have Free Time?

    Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/

    In this week's episode of Dental Drill Bits, we're diving deeply into a dilemma most dental practices grapple with - "Should my hygienist clock out when they have free time?" An empty dental chair is definitely the stuff of nightmares for a dental practice. With a keen focus on this issue, we aim to provide a fresh perspective on handling unpredictable schedule gaps due to cancellations and no-shows. We also delve into the potential pitfalls of moving patient appointments and the unseen consequences it can have on your practice's reputation.

    If you're looking to find out how to most efficiently use hygiene time in your practice, let's jump into today's episode!

    What You'll Learn in This Episode:

    • Approaches to manage your hygienist's empty appointment slots caused by last-minute cancellations.
    • The perilous after-effects of moving patients' appointments without their consent.
    • Practical tips for filling cancelled appointments as swiftly as possible from your existing patient pool.
    • The impact of scheduling chaos on the overall atmosphere and productivity of a dental practice.
    • How proper scheduling can uplift the satisfaction rate among patients and staff alike.

    Stay tuned for the next registration period for Front Desk Pro! https://classicpractice.com/front-desk-pro/

    23 min
  • Standing Out in the Dental Crowd: The 3 Must-Have Steps for Online Visibility

    Sponsors: Do you need a new website or marketing agency? Mention this podcast episode for Docsites' special Black Friday offer during the month of November, 2023! https://www.docsites.com/landing-pages/ddb/ Welcome back to Dental Drill Bits! This week, we're thrilled to have Ali from our sponsors, Docsites, back on the show. Ali dives deep into the three essential steps for successful online marketing campaigns tailored specifically for your dental practice. We tackle the challenges of getting discovered by potential patients, exploring strategies to increase visibility and attract more eyeballs to your practice. Discover how to build authority and brand recognition, ensuring that potential patients not only find you but are eager to choose your services. Ali shares insights on preventing potential patients from getting lost in the mix and maximizing the impact of your marketing dollars through an effective follow-up process. Plus, uncover the power of a professional website that showcases social proof, your dental philosophy, and the welcoming atmosphere of your office. Hit play on this episode for a healthy dose of digital marketing wisdom from Ali this week! You Can Also Reach Out to Ali Here: Phone: 818-416-0007

    30 min
  • Office Party or Cash Bonus? Discover What Your Team Really Wants

    Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/

    Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/

    Welcome to this week's episode of Dental Drill Bits! In the dental world, striking the right chord with your team's appreciation can be a delicate dance. This episode dives into the eternal office debate: should you throw an epic office party or dish out those coveted cash bonuses? We've got the insights on celebrating birthdays with professionalism, navigating the holiday season to ensure genuine team joy, and the lowdown on the nuanced differences between Year End and Christmas bonuses. We'll also explore some thoughtful gift and celebration ideas that'll leave your team smiling regardless of your office budget! Tune in this week to discover the perfect balance between celebrations and cash for team appreciation.

    23 min
  • Membership Matters: Empowering Your Dental Practice with Plan Forward

    Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/ Welcome to this week's episode of Dental Drill Bits, where we're diving into the ins and outs of starting a membership plan for your dental practice with the brilliant Megan Lohman, founder and co-CEO of our sponsor, Plan Forward. We'll uncover the essential role of robust membership plan software in streamlining your front office operations and eliminating administrative headaches. Discover how to approach the membership conversation with patients, whether they have insurance or not, and see how your plan can actually save your patients money – the numbers don't lie! Plus, we'll explore the challenging landscape of insurance reimbursement rates and rising operating costs for practices, and discuss the perfect timing and messaging to present your membership plan option to patients. You won't want to miss this episode filled with invaluable insights to propel your practice forward! Reach Out to Megan Here:

    Email: [email protected]

    Phone: 833-752-7526

    22 min
  • The 3 R's for Practice Management Part 3: Reactivation

    Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Get ready for this week's episode of Dental Drill Bits, the third installment of our "The 3 R's for Practice Management" series! This week, we're finishing out strong with the critical "reactivation" aspect of your practice. We'll explore the delicate balance between automation and the personal touch of sending physical cards to your patients. You'll learn how to kickstart a reactivation project and when the best time is to begin. We'll also share tips on securing the most up-to-date patient contact information and, most importantly, how to boost your retention rates to an impressive 70% and beyond! Don't miss out on these essential insights to supercharge your retention rates! Register for Front Desk Pro, in Dallas, TX, on December 1st, 2023: https://classicpractice.com/front-desk-pro-registration/ Instructions on How to Access Reactivation Project: Step 1: WEBSITE

    • Go to www.classicpractice.com

    Step 2: CLICK

    • Scroll down to "Training Events," select "Lecture Attendee Documents"
    • Enter Information and click "Sign Up."
    • Select "Reactivation Project"
    • Enter the passcode "reactivatepatients"
    22 min
  • The 3 R's for Practice Management Part 2: Recall

    Sponsors: Do you need a new website or marketing agency? Check out what Docsites can do for you: https://www.docsites.com/landing-pages/ddb/ Welcome back to Dental Drill Bits! In this week's episode, the second installment of our "The 3 R's for Practice Management" series, we're diving deep into the crucial "recall process" in your dental practice. Without a solid recall process, there's a good chance your patients won't return on their own. We'll explore the fact that only 39.85% of people make it to the dentist every year, putting the responsibility on us to bring them back for those essential appointments. We reveal how a simple report reaching back 18 months could unveil a surprising number of patients in need of re-care – ranging from hundreds to even 2,000+ who haven't been rescheduled. But don't worry; we've got exciting tips and tricks up our sleeves to engage your patients beyond the mundane email reminders. Tune in as we uncover how to leverage the power of phone, text, and email for maximum recall effectiveness! Register for Front Desk Pro, in Dallas, TX, on December 1st, 2023! https://classicpractice.com/front-desk-pro-registration/

    20 min

About Dental Drills Bits

From the publisher's feed

Sandy Pardue of Classic Practice Resources & Dana Salisbury discuss issues facing the dental practice owner of today. This is the podcast where you will want a pen and paper to take notes on every single procedure, system, step by step process, and lessons Sandy shares that she has accumulated in 40 years.

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