In this Thriving Dentist episode, Gary interviews his friend, Paul Etchison, How Paul successfully opened a scratch practice in 2009 in one of the most competitive areas of the country (suburbs of Chicago) and developed it into a top 1% practice. He shares the importance of expanding an authentic Team along with 4-brilliant communication tips to strengthen and enhance your Team. Exceptional patient service is the 'secret sauce' that sets every world-class dental practice apart. Tune in to the episode to learn more!