Send us a text

The title says it all -- we cover a ton in Season 2, Episode 2 of UX Leadership By Design, as Mark Baldino talks with Shan Shen, a Principal UX designer at Custom Ink. Shan shares her background in design and her transition to a leadership role as they discuss the challenges designers face in a remote work environment and the importance of creating support systems. Shan shares tips for designers and leaders in navigating difficult situations and emphasizes the need for designers to understand the language of business and focus on delivering value. We'll say it again -- value is the love language of business.

Takeaways

• Transitioning from a designer to a leadership role takes time and involves understanding one's unique design skills and how they can create impactful experiences.
• Creating a support system and fostering open communication is crucial for designers, especially in a remote work environment.
• Designers and leaders should focus on listening, empathy, and understanding to navigate difficult situations and support team members.
• Designers need to embrace the language of business and communicate in terms of value to have a strategic impact in organizations.

Topics Covered:

• Transition from Designer to Leader
• Challenges of Remote Work in Design
• Integrating Business Strategy with Design
• The Role of Empathy in Design
• Strategic Decision Making in Design
• Balancing Self-Care and Professional Growth
• Influences of Design Thinking on Business
• Speaking the Language of Business
• Leadership Skills in the Design Industry
• Creating Value through Design

Links:

• Shan on LinkedIn - https://www.linkedin.com/in/shanshen1/
• Shan on ADPList - https://adplist.org/mentors/shan-shen

• Connect with Mark on LinkedIn
• Fuzzy Math - B2B & Enterprise UX Design Consultancy