In this inspiring conversation, Charles Bryce, CEO of Charlin Health Services, shares how his family-owned hospice and home health care company is redefining patient care in Dallas, TX. Starting from humble beginnings in his family's living room, Charlin has grown into a thriving organization serving over 600 patients annually while maintaining its core values of faith, family, and exceptional care.

Charles discusses powerful insights about bringing humanity and hospitality to healthcare, scaling a healthcare business without compromising on personal touch, making difficult conversations about care more approachable, and building a lasting legacy in the community Charlin serves. His vision of creating an organization that will serve generations of Dallas families offers a refreshing alternative to the traditional exit-focused business model, while his practical approach to incorporating new technologies like AI shows how tradition and innovation can work hand in hand.

Guest: Charles Bryce, CEO at Charlin Health Services

In this “All About AI” episode of The Digital Clinic, Dr. John Scott, Chief Digital Health Officer at UW Medicine, explores how artificial intelligence is reshaping healthcare delivery and medical research. From reducing physician burnout through automated charting to enabling groundbreaking discoveries in protein design, Dr. Scott shares insights on AI's current impact and future potential in medicine.

As both a practicing physician and digital health leader, Dr. Scott offers unique perspectives on how AI is transforming the doctor-patient relationship, improving clinical outcomes, and creating more efficient healthcare systems. He also discusses UW Medicine's approach to implementing AI responsibly, addressing key concerns around privacy, bias, and workforce impact. Explore exciting developments in AI-assisted surgery, diagnostic imaging, and patient communication, while understanding the principles guiding AI adoption in healthcare settings.

Guest: Dr. John Scott, Chief Digital Health Officer at UW Medicine

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Boaz Ashkenazy, CEO and co-founder of Augmented AI, joins us this week for our “All About AI” series to explore the delicate balance between AI integration and human capabilities in modern organizations. Boaz shares his extensive experience leading augmented reality and AI teams to demonstrate how businesses can effectively implement AI while preserving and enhancing the human element. Through practical examples and real-world insights, Boaz offers a measured perspective on AI's current capabilities, limitations, and the pragmatic steps organizations can take to thrive in an AI-enhanced future.

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Mike King⁠, CEO of iPullRank⁠ and acclaimed conference speaker, pulls back the curtain for an inside view on how AI, search, and digital marketing are evolving in our third “All About AI” episode. Mike sits down with Aaron to dive into how AI is transforming digital marketing - and search landscape in general, what Google's antitrust testimony reveals about how search really works, and why leaked Google documents are a treasure trove of information for digital marketers.

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For the second installment of Digital Clinic's "All About AI" series, we dive into the secretive world behind the development of Amazon Alexa with Al Lindsay, the third person hired into the Alexa group and former VP of Alexa Engine Software at Amazon. From the early clandestine data collection efforts dubbed 'Amped,' to the challenges of far-field speech recognition, Al provides a detailed account of Alexa's journey from concept to deployment.   

Al also discusses the current state of AI, its potential impacts, and how businesses can effectively leverage AI to gain a competitive edge. Don't miss this rare insight into one of the tech world's most successful projects.  

Guest: Al Lindsay, Former VP of Alexa Engine Software at Amazon and Current Partner, Techquity 

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Contact Al Lindsay: [email protected]

In the inaugural episode of our "All About AI" series, CJ Bangah, Principal at PwC and leader of their US software and digital platform practice, joins Digital Clinic to explore the rapidly evolving landscape of marketing agencies in the age of AI and digital transformation. Drawing from nearly two decades of consulting experience, CJ discusses the changing role of agencies, the impact of emerging technologies on marketing practices, and the critical balance between AI-driven efficiency and human creativity in the industry. The conversation covers key topics such as the future of digital transformation, the challenges of data monetization and privacy regulations, and the shifting dynamics of customer journeys.

Throughout this first episode, CJ offers valuable insights on how agencies can remain relevant by focusing on strategic expertise, developing proprietary technology, and fostering a client-centric approach. She provides a forward-looking perspective on the skills needed for future marketing professionals and how agencies can thrive in an increasingly tech-driven ecosystem while maintaining their core value proposition. This episode sets the stage for our ongoing exploration of AI's impact on digital marketing and business transformation.

Visit our website for a ⁠⁠⁠⁠⁠⁠full transcript⁠⁠⁠⁠⁠⁠ of this episode.

Christi Olson, Interim VP of Digital Marketing at Azul, joins Digital Clinic this week to discuss the rapidly evolving landscape of digital marketing in the age of AI and privacy regulations. Christi shares her extensive experience from Microsoft to Azul, highlighting the transformative impact of AI on marketing practices and the importance of adaptability in modern marketing teams. She explores the balance between leveraging AI for efficiency and maintaining human creativity in content creation.

Visit our website for a ⁠⁠⁠⁠⁠full transcript⁠⁠⁠⁠⁠ of this episode.

Frances Donegan-Ryan, Chief People and Community Officer at Indicio, joins Digital Clinic this week to discuss the critical importance of Diversity, Equity, and Inclusion (DEI) in the tech industry. Frances shares her experiences implementing DEI initiatives in startups and large corporations alike, highlighting the evolution of these practices and their impact on company culture. She emphasizes the importance of creating inclusive work environments, particularly in remote settings, and discusses innovative approaches to fostering connection and belonging among diverse teams.

The conversation also explores the challenges of implementing meaningful DEI practices, including the need to compensate DEI efforts and integrate these values into core business operations. Throughout the episode, Frances offers valuable insights into the future of workplace diversity and how organizations can enhance their DEI efforts to drive better engagement, innovation, and business outcomes.

Guest: ⁠⁠Frances Donegan-Ryan⁠, Chief People and Community Officer at Indicio.

Visit our website for a ⁠⁠⁠⁠full transcript⁠⁠⁠⁠ of this episode.

Kristin Merlo, CEO of Delta Dental of Arkansas, joins Digital Clinic this week to explore the transformative impact of digital innovation and strategic leadership in healthcare. In this insightful episode, Kristin shares her journey from Eli Lilly to leading Delta Dental of Arkansas, and explains how strategic partnerships have been key in driving innovation and scaling successful solutions across the Delta Dental network.

Visit our website for a ⁠⁠⁠⁠full transcript⁠⁠⁠⁠ of this episode

Cameron Cowan, Senior Director of Product Strategy at ObservePoint, joins Digital Clinic this week to discuss the intricacies of web governance and digital marketing. In this insightful episode, Cameron shares the history and evolution of ObservePoint, from its roots in Omniture to becoming a leader in web analytics. He highlights the importance of continuous monitoring, measuring, and improving web implementations to ensure clean, consistent data, emphasizing the challenges introduced by the shift to server-side tagging and the need for both client-side and server-side data layers.

Guest: ⁠Cameron Cowan⁠, Senior Director of Product Strategy at ObservePoint.

Visit our website for a ⁠⁠⁠full transcript⁠⁠⁠ of this episode.