Disability Matters

Joyce welcomes Melissa Anderson, Executive Vice President, Chief Auditor & Compliance Officer at Highmark Health to the show. She serves as the primary staff liaison to the audit committee of the board of directors for Highmark Inc. and Highmark Health. She will discuss her support of the Bender Consulting Services, Inc. partnership with Highmark Health.

Joyce A. Bender Career Highlights

• Serves as CEO of Bender Consulting Services, Inc. and Board Chair and Founder of Bender Leadership Academy, a non-profit organization focused on addressing the transition to work for youth and young adults with disabilities.
• Founding partner of iDisability, an eLearning solution.
• Named a 2024 Woman of Influence by The Pittsburgh Business Times and 2024 Henry Viscardi Achievement Award Recipient from the Viscardi Center.
• Recipient of the 2024 Visionary Award from the Bazelon Center for Mental Health Law in Washington, DC.

Joyce welcomes back to the show, Scott Hammerstrom, Manager of Programs and Partnerships with Bender Leadership Academy. Joining Mr. Hammerstrom will be Emily Burkhart, Inclusion, Diversity, and Equity Officer at Dollar Bank and Laina Fusarelli, Business Controller (Operations Leadership/Innovation/IT) & Capital Planning Leader, Nova Chemical Corporation. Among the topics discussed will be Pittsburgh, PA's participation in 2025's National Disability Mentoring Day and the long-standing support and commitment that both Dollar Bank and Nova Chemical Corporation have given to Disability Mentoring Day and the Bender Leadership Academy.

Joyce A. Bender Career Highlights

• Serves as CEO of Bender Consulting Services, Inc. and Board Chair and Founder of Bender Leadership Academy, a non-profit organization focused on addressing the transition to work for youth and young adults with disabilities.
• Founding partner of iDisability, an eLearning solution.
• Named a 2024 Woman of Influence by The Pittsburgh Business Times and 2024 Henry Viscardi Achievement Award Recipient from the Viscardi Center.
• Recipient of the 2024 Visionary Award from the Bazelon Center for Mental Health Law in Washington, DC.

Joyce welcomes Joy Matoney, Vice President, Diversified Businesses & Growth Planning and Enablement at Highmark, Inc. She will discuss her stellar career at Highmark, Inc. and her commitment to the Bender partnership to hire people with disabilities.

Joyce A. Bender Career Highlights

• Serves as CEO of Bender Consulting Services, Inc. and Board Chair and Founder of Bender Leadership Academy, a non-profit organization focused on addressing the transition to work for youth and young adults with disabilities.
• Founding partner of iDisability, an eLearning solution.
• Named a 2024 Woman of Influence by The Pittsburgh Business Times and 2024 Henry Viscardi Achievement Award Recipient from the Viscardi Center.
• Recipient of the 2024 Visionary Award from the Bazelon Center for Mental Health Law in Washington, DC.

Joyce welcomes Congressman Steny Hoyer and former Congressman Tony Coelho to the show. They will be discussing the 35th Anniversary of the ADA and what progress has been made over the years and what has not been fulfilled.

Joyce A. Bender Career Highlights

• Serves as CEO of Bender Consulting Services, Inc. and Board Chair and Founder of Bender Leadership Academy, a non-profit organization focused on addressing the transition to work for youth and young adults with disabilities.
• Founding partner of iDisability, an eLearning solution.
• Named a 2024 Woman of Influence by The Pittsburgh Business Times and 2024 Henry Viscardi Achievement Award Recipient from the Viscardi Center.
• Recipient of the 2024 Visionary Award from the Bazelon Center for Mental Health Law in Washington, DC.

Joyce welcomes Mark Fleischer, Executive Producer, and Brady Patsy, Community Engagement Manager, with the Pittsburgh Civic Light Opera (CLO) to the show. Among the topics discussed will be current Pittsburgh CLO programs, the history of the organization, its partnership with the Bender Leadership Academy, and its plans for the 2025 Production of A Christmas Carol.

Joyce A. Bender Career Highlights

• Serves as CEO of Bender Consulting Services, Inc. and Board Chair and Founder of Bender Leadership Academy, a non-profit organization focused on addressing the transition to work for youth and young adults with disabilities.
• Founding partner of iDisability, an eLearning solution.
• Named a 2024 Woman of Influence by The Pittsburgh Business Times and 2024 Henry Viscardi Achievement Award Recipient from the Viscardi Center.
• Recipient of the 2024 Visionary Award from the Bazelon Center for Mental Health Law in Washington, DC.

Joyce welcomes back to the show, Scott Hammerstrom, Manager of Programs and Partnerships with the Bender Leadership Academy and Gerald Homme, Manager of Talent Acquisition for Bender Consulting Services, Inc. Mr. Hammerstrom will talk about Bender Leadership Academy and its resent golf outing in memory of Mary Brougher and plans for the upcoming Disability Mentoring Day, Wednesday, October 22, 2025. Mr. Homme will share the numerous career opportunities in STEM, healthcare and AI for people with disabilities through Bender Consulting Services, Inc.

During the show, Mr. Hindes will not only highlight the mission of this organization but will also discuss his advocacy work to support people with disabilities in the workforce.

Joyce A. Bender Career Highlights

• Serves as CEO of Bender Consulting Services, Inc. and Board Chair and Founder of Bender Leadership Academy, a non-profit organization focused on addressing the transition to work for youth and young adults with disabilities.
• Founding partner of iDisability, an eLearning solution.
• Named a 2024 Woman of Influence by The Pittsburgh Business Times and 2024 Henry Viscardi Achievement Award Recipient from the Viscardi Center.
• Recipient of the 2024 Visionary Award from the Bazelon Center for Mental Health Law in Washington, DC.

Joyce welcomes Tim Hindes, CEO of Trailblaze Creative, to the show. Mr. Hindes leads a dedicated team in delivering marketing and creative capacity solutions to mission-driven organizations who share a passion for community-building. across North America. During the show, Mr. Hindes will not only highlight the mission of this organization but will also discuss his advocacy work to support people with disabilities in the workforce.

Joyce A. Bender Career Highlights

• Serves as CEO of Bender Consulting Services, Inc. and Board Chair and Founder of Bender Leadership Academy, a non-profit organization focused on addressing the transition to work for youth and young adults with disabilities.
• Founding partner of iDisability, an eLearning solution.
• Named a 2024 Woman of Influence by The Pittsburgh Business Times and 2024 Henry Viscardi Achievement Award Recipient from the Viscardi Center.
• Recipient of the 2024 Visionary Award from the Bazelon Center for Mental Health Law in Washington, DC. Lives with epilepsy and hard of hearing.
• Advocates for competitive employment for people with disabilities.
• Serves as vice-chair of the American Association of People with Disabilities (AAPD) and former chair of the board.
• Represented the State Department in programming with Panama, South Korea, Indonesia, Japan, Kazakhstan, Libya, and Tunisia.
• Serves as chair of Epilepsy Association of Western and Central PA.
• Received the 2003 New Freedom Initiative Award from the Bush Administration.
• Recognized with the 1999 President's Award from President Clinton.
• Board member of Pittsburgh's Civic Light Opera, the Bazelon Center for Mental Health Law, and World Institute on Disability (WID).

Joyce welcomes Jeanette Towles, Founder and CEO of Synterex, a Disability Owned Business Enterprise (DOBE). Synterex is the home of AgileWriter.ai™, an AI-enabled authoring platform that prioritizes accessibility and gets your important information to the intended audience, be it plain language or technical content. Ms. Towles will share her background as a seasoned and dedicated medical writer with extensive medical/regulatory writing experience, as well as experience building and leading medical writing teams. She will also share her background as an entrepreneur, clinical scientist, responsible sourcing advocate, AI expert, and speaker.

Joyce A. Bender Career Highlights

• Serves as CEO of Bender Consulting Services, Inc. and Board Chair and Founder of Bender Leadership Academy, a non-profit organization focused on addressing the transition to work for youth and young adults with disabilities.
• Founding partner of iDisability, an eLearning solution.
• Named a 2024 Woman of Influence by The Pittsburgh Business Times and 2024 Henry Viscardi Achievement Award Recipient from the Viscardi Center.
• Recipient of the 2024 Visionary Award from the Bazelon Center for Mental Health Law in Washington, DC. Lives with epilepsy and hard of hearing.
• Advocates for competitive employment for people with disabilities.
• Serves as vice-chair of the American Association of People with Disabilities (AAPD) and former chair of the board.
• Represented the State Department in programming with Panama, South Korea, Indonesia, Japan, Kazakhstan, Libya, and Tunisia.
• Serves as chair of Epilepsy Association of Western and Central PA.
• Received the 2003 New Freedom Initiative Award from the Bush Administration.
• Recognized with the 1999 President's Award from President Clinton.
• Board member of Pittsburgh's Civic Light Opera, the Bazelon Center for Mental Health Law, and World Institute on Disability (WID).

Joyce welcomes Tom Doran, President Highmark Health Plan at Highmark, Inc. Mr. Doran champion's the voice of the customer and members within the organization. Among the topics discussed will be his commitment to help people with disabilities maintain their health so that they can lead productive lives.

Joyce A. Bender Career Highlights

• Serves as CEO of Bender Consulting Services, Inc. and Board Chair and Founder of Bender Leadership Academy, a non-profit organization focused on addressing the transition to work for youth and young adults with disabilities.
• Founding partner of iDisability, an eLearning solution.
• Named a 2024 Woman of Influence by The Pittsburgh Business Times and 2024 Henry Viscardi Achievement Award Recipient from the Viscardi Center.
• Recipient of the 2024 Visionary Award from the Bazelon Center for Mental Health Law in Washington, DC. Lives with epilepsy and hard of hearing.
• Advocates for competitive employment for people with disabilities.
• Serves as vice-chair of the American Association of People with Disabilities (AAPD) and former chair of the board.
• Represented the State Department in programming with Panama, South Korea, Indonesia, Japan, Kazakhstan, Libya, and Tunisia.
• Serves as chair of Epilepsy Association of Western and Central PA.
• Received the 2003 New Freedom Initiative Award from the Bush Administration.
• Recognized with the 1999 President's Award from President Clinton.
• Board member of Pittsburgh's Civic Light Opera, the Bazelon Center for Mental Health Law, and World Institute on Disability (WID).

Joyce is honored to have back as her guest Christine Griffin, a strong disability rights advocate and current Bender Consulting Services' Senior Search Specialist Consultant on the show. During the show, she will be discussing her long career which includes her past work as Commissioner of the U.S. Equal Employment Opportunity Commission (EEOC) and Deputy Director of the U.S. Office of Personnel Management during the Obama Administration. She will also discuss her protection and advocacy work, and her current work with Bender Consulting Services and the Bender Leadership Academy.

Joyce A. Bender Career Highlights

• Serves as CEO of Bender Consulting Services, Inc. and Board Chair and Founder of Bender Leadership Academy, a non-profit organization focused on addressing the transition to work for youth and young adults with disabilities.
• Founding partner of iDisability, an eLearning solution.
• Named a 2024 Woman of Influence by The Pittsburgh Business Times and 2024 Henry Viscardi Achievement Award Recipient from the Viscardi Center.
• Recipient of the 2024 Visionary Award from the Bazelon Center for Mental Health Law in Washington, DC. Lives with epilepsy and hard of hearing.
• Advocates for competitive employment for people with disabilities.
• Serves as vice-chair of the American Association of People with Disabilities (AAPD) and former chair of the board.
• Represented the State Department in programming with Panama, South Korea, Indonesia, Japan, Kazakhstan, Libya, and Tunisia.
• Serves as chair of Epilepsy Association of Western and Central PA.
• Received the 2003 New Freedom Initiative Award from the Bush Administration.
• Recognized with the 1999 President's Award from President Clinton.
• Board member of Pittsburgh's Civic Light Opera, the Bazelon Center for Mental Health Law, and World Institute on Disability (WID).