Disaster Tough Podcast

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“Don’t let a good crisis go to waste.”

While the origin of this quote continues to be debated, leadership at JetBlue Airlines took this advice and “flew” with it during the early years of the company.

During the tumultuous aftermath of the terrorist attacks of September 11, 2001, JetBlue was a two-year-old company, trying to make a name for itself in the competitive airline industry. While the task of remaining in business seemed daunting for even the most established carriers, the upstart JetBlue was one of the only airlines that remained profitable in the months after.

Penny Neferis remembers that time well. As JetBlue’s Director of Business Continuity, Disaster Recovery, and Emergency Response, and one of its longest-tenured employees, Penny has seen the company “take off” from the ground up.

In this episode of the Disaster Tough Podcast, she talks about how the lessons learned in the aftermath of 9/11 helped lay the foundation for the success story that JetBlue is today.
She also discusses how “taking care of your own” is key to business continuity in times of emergency, and talks more about how the industry as a whole continues to evolve its readiness protocols.

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Impulse: Bleeding Control Kits by professionals for professionals: www.dobermanemg.com/impulse

Doberman Emergency Management Group provides subject matter experts in planning and training: www.dobermanemg.com

The Readiness Lab Podcast Network: Disaster Tough Podcast is part of The Readiness Lab Podcast Network For sponsorship requests: [email protected] or visit our website: www.thereadinesslab.com

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#emergencymanagement #disastertough #leadership #emergencyservices ---

“Why do bad things happen? What are we doing about it?”

Such questions and others set the stage for another enlightening and informative episode of the Disaster Tough Podcast featuring EM expert, Brad Milliken.

A self-proclaimed “Disasterologist”, Brad has provided his Emergency Management perspective and expertise in a variety of different environments, from the US Coast Guard to the National Guard Bureau, to the Caribbean, to the White House, and more.

He is now in charge of the Maritime Program for an organization known as Global Support Development.

In this episode, Brad talks about the importance of having a mixture of operational and academic experience in the world of Emergency Management. He also emphasizes the importance of buy-in, adjustments, and making parallels.

He explains how in the world of Emergency Management, “You’re only as relevant as the most recent problem you have solved.”

Major Endorsements: L3Harris's BeOn PPT App. Learn more about this amazing product here: www.l3harris.com

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Paladin by Acela: Move into recovery with mobile MCI refrigerated morgues: www.paladinprepare.com

Impulse: Bleeding Control Kits by professionals for professionals: www.dobermanemg.com/impulse

Doberman Emergency Management Group provides subject matter experts in planning and training: www.dobermanemg.com

The Readiness Lab Podcast Network: Disaster Tough Podcast is part of The Readiness Lab Podcast Network For sponsorship requests: [email protected] or visit our website: www.thereadinesslab.com

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#emergencymanagement #disastertough #leadership #emergencyservices ---

In this episode of the Disaster Tough Podcast, alongside Zack Borst from EM Weekly, we've really pushed the envelope in 2023 at The Readiness Lab. We launched our own exclusive membership called, “TRL Insider”, focused on leveraging AI in emergency management, and expanded our outreach to other emergency responders and the military. This innovation is crucial; it's about enhancing our ability to respond effectively to crises and ensuring that we're at the cutting edge of technology and strategy. Our goal is to create Next Level Emergency Managers, making more of a difference throughout the disaster lifecycle.

Major Endorsements: L3Harris's BeOn PPT App. Learn more about this amazing product here: www.l3harris.com

Propper Apparel: From the outdoors to the EOC, wear Propper. www.propper.com

Paladin by Acela: Move into recovery with mobile MCI refrigerated morgues: www.paladinprepare.com

Impulse: Bleeding Control Kits by professionals for professionals: www.dobermanemg.com/impulse

Doberman Emergency Management Group provides subject matter experts in planning and training: www.dobermanemg.com

The Readiness Lab Podcast Network: Disaster Tough Podcast is part of The Readiness Lab Podcast Network For sponsorship requests: [email protected] or visit our website: www.thereadinesslab.com

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Donate to the National Center For Urban Operations fundraiser here: www.NCUO.net

#emergencymanagement #disastertough #leadership #emergencyservices

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In this episode of the Disaster Tough Podcast, host John Scardena shares a reflective message for the Christmas season. He discusses the achievements and lessons of the past year. John emphasizes the importance of community and kindness, aligning with the festive spirit of Christmas. The episode serves as a heartfelt reminder of gratitude and the value of supporting each other, particularly during the holiday season. Major Endorsements:

L3Harris's BeOn PPT App. Learn more about this amazing product here: www.l3harris.com
Propper Apparel: From the outdoors to the EOC, wear Propper. www.propper.com Paladin by Acela: Move into recovery with mobile MCI refrigerated morgues: www.paladinprepare.com Impulse: Bleeding Control Kits by professionals for professionals: www.dobermanemg.com/impulse
Doberman Emergency Management Group provides subject matter experts in planning and training: www.dobermanemg.com

The Readiness Lab Podcast Network:

Disaster Tough Podcast is part of The Readiness Lab Podcast Network
For sponsorship requests: [email protected]
or visit our website: www.thereadinesslab.com

Listen, Watch, & Support DTP: www.thereadinesslab.com/dtp-links

Boost the Signal with a $5 monthly donation!Become a TRL Insider Member with a ton of extra content!

#emergencymanagement #disastertough #leadership #emergencyservices

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In this episode of the "Disaster Forecast" podcast, host John Scardena interviews Doug Bainton, a New York firefighter and NYC Emergency Management Citywide Interagency Coordinator, focusing on agency coordination and emergency management. Bainton discusses various incidents in New York City, emphasizing the complexities of managing crises like crane collapses and garage failures. He highlights his approach to strategic coordination, the importance of empathy in emergency response, and the challenges of balancing effectiveness with public perception. Bainton also shares insights into problem-solving, decision-making under pressure, and the value of innovative thinking in disaster response. Major Endorsements:

L3Harris's BeOn PPT App. Learn more about this amazing product here: www.l3harris.com

Propper Apparel: From the outdoors to the EOC, wear Propper. www.propper.com

Paladin by Acela: Move into recovery with mobile MCI refrigerated morgues: www.paladinprepare.com

Impulse: Bleeding Control Kits by professionals for professionals: www.dobermanemg.com/impulse


Doberman Emergency Management Group provides subject matter experts in planning and training: www.dobermanemg.com

The Readiness Lab Podcast Network:

Disaster Tough Podcast is part of The Readiness Lab Podcast Network
For sponsorship requests: [email protected]
or visit our website: www.thereadinesslab.com

Listen, Watch, & Support DTP: www.thereadinesslab.com/dtp-links


Boost the Signal with a $5 monthly donation!

Become a TRL Insider Member with a ton of extra content!

The Bio of UCI Emergency Management Deputy Director, Vanessa Flores who is a former member of the United States Airforce:

Vanessa Flores holds a distinguished career in emergency management. With over 11 years of dedicated service in the United States Air Force, including roles as a Readiness and Emergency Manager, she has honed her skills in program and budget management, training, and problem-solving across diverse operations worldwide, protecting assets exceeding $11.5B and exceeding senior leadership expectations.

Vanessa's proficiency shines notably as the Deputy Director of Emergency Management at the University of California, Irvine. Here, her focus on planning for mass care incidents underscores her expertise in ensuring UCI's readiness and response excellence. Vanessa's mastery extends throughout all phases of emergency management. With her comprehensive background, complemented by a master’s degree in human resources management, Vanessa stands as an accomplished emergency manager, dedicated to service excellence and readiness, particularly in the realm of mass care incidents for UCI.

Major Endorsements:

L3Harris's BeOn PPT App. Learn more about this amazing product here: www.l3harris.com

Propper Apparel: From the outdoors to the EOC, wear Propper. www.propper.com

Paladin by Acela: Take a ride to your final destination with the BOX, a mobile MCI refrigerated morgue: www.paladinprepare.com

Impulse: Bleeding Control Kits by professionals for professionals: www.dobermanemg.com/impulse


Doberman Emergency Management Group provides subject matter experts in planning and training: www.dobermanemg.com

The Readiness Lab Podcast Network:

Disaster Tough Podcast is part of The Readiness Lab Podcast Network
For sponsorship requests: [email protected]
or visit our website: www.thereadinesslab.com

#emergencymanagement #disastertough #leadership #emergencyservices

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Whether it’s earthquakes and wildfires on the west coast, tornadoes on the plains, tropical storms and hurricanes in the south, or major snowstorms in the northeast, Emergency Managers have to be ready for a variety of disaster scenarios depending on where they are located. However, while the locations and the type of disasters vary, the principles of readiness, mitigation, and response are pretty universal.

This week’s guest on the Disaster Tough Podcast, Shad Ahmed knows this well. While Shad currently serves as the Director of the Portland Bureau of Emergency Management (PBEM), his previous experience working with a variety of agencies on the east coast, namely the City of Lowell and Town of Windham in Massachusetts.

In this episode, Shad and host John Scardena discuss the differences and similarities between Emergency Management on the east and west coasts, along with how to build a strong culture of readiness and response at the local level.

Major Endorsements:

L3harris' BeOn PPT App. Learn more about this amazing product here: www.l3harris.com

Propper Apparel: From the outdoors, to the EOC, wear Propper! www.propper.com

Doberman Emergency Management Group provides subject matter experts in planning and training: www.dobermanemg.com

The Readiness Lab Podcast Network:

Disaster Tough Podcast is part of The Readiness Lab Podcast Network
For sponsorship requests: [email protected] or visit our website: https://www.thereadinesslab.com/

Listen, Watch, & Support DTP:

www.thereadinesslab.com/dtp-links #emergencymanagement #disastertough #leadership #mentorship#education #risinggeneration #emergencyservices

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Protecting urban populations is a major principle of Emergency Management, especially considering the turmoil happening in the world in Gaza and Ukraine.

For that reason, the Disaster Tough Podcast is talking to Chris De Ruyter, the Director of the National Center for Urban Ops. According to their website, the National Center for Urban Ops is a nonpartisan, nonprofit research organization dedicated to providing expertise and insights to leaders operating in dense urban environments in fulfillment of national security, public safety, and urban resilience goals.

They operate under a moniker they call the “Five I’s”: Infrastructure, Interagency, Interoperability, Information, and Innovation.Chris is a former Army Ranger with combat experience in Iraq. He attended The Readiness Lab’s Emergency Management for Dynamic Populations course in 2022.

In this episode, Chris and host John Scardena discuss the ways to best protect urban populations in times of war, specifically in reference to the situation in Gaza.

Major Endorsements:

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Propper Apparel: From the outdoors, to the EOC, wear Propper! www.propper.com

Doberman Emergency Management Group provides subject matter experts in planning and training: www.dobermanemg.com

The Readiness Lab Podcast Network:

Disaster Tough Podcast is part of The Readiness Lab Podcast Network
For sponsorship requests: [email protected] or visit our website: www.thereadinesslab.com

Listen, Watch, & Support DTP: www.thereadinesslab.com/dtp-links

#emergencymanagement #disastertough #leadership #mentorship#education #risinggeneration #emergencyservices

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The podcast emphasizes several key points about prioritizing tasks, especially in the context of emergency management:

1. Distinction between Urgent and Important Tasks: It's crucial to differentiate between tasks that are urgent and those that are important. The long-term impact of a task should be a guiding factor in determining its importance.
2. Life Saving and Sustaining Tasks as Priority: The most critical tasks are those that are life-saving and sustaining. These should always be prioritized above others.
3. Scale for Measuring Impact: A practical approach is to use a scale of 1 to 10 to assess the impact of a task. Ask whether the task will have a positive impact in a week, a month, or a year. Tasks scoring below 5 should be re-evaluated for their necessity.
4. Balancing Professional and Personal Priorities: There should be a balance between professional responsibilities and personal life. Important tasks in both areas should be identified and prioritized accordingly.
5. Communicating with Supervisors: In a professional setting, it's essential to communicate with supervisors about one's preferences and priorities. This can help in aligning tasks with personal interests and strengths.
6. Long-Term Planning: Long-term planning and focusing on goals that have significant future benefits can help in prioritizing tasks more effectively.
7. Dealing with Scope Creep: In fields like emergency management, there's often a risk of 'scope creep' where everything seems urgent. Recognizing what's truly important can help in avoiding burnout and maintaining focus.
8. Weighing Positive and Negative Impacts: When evaluating tasks, consider both the positive and negative long-term impacts. This helps in making more informed decisions about what to prioritize.
9. Recognizing the Value of Failure: Understanding that it's okay for less important tasks to fail or be deprioritized can be crucial in effective time management.
10. Seeking Peer Advice: In cases of uncertainty about prioritization, seeking advice from colleagues or industry peers can provide valuable insights.

Major Endorsements:

L3harris' BeOn PPT App. Learn more about this amazing product here: www.l3harris.com

Propper Apparel: From the outdoors, to the EOC, wear Propper! www.propper.com


Doberman Emergency Management Group provides subject matter experts in planning and training: www.dobermanemg.com

The Readiness Lab Podcast Network:

Disaster Tough Podcast is part of The Readiness Lab Podcast Network
For sponsorship requests: [email protected]
or visit our website: www.thereadinesslab.com

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#emergencymanagement #disastertough #leadership

Skills and knowledge gained through experience translate to any situation. It’s the information that changes.

As a risk assessment expert, Barry Moss believes that the skills he has learned over the years can be applied to any emergency situation.

From the British Military, to Counterterrorism, to Emergency Management, Barry’s experience level knows no bounds.

In this episode of the Disaster Tough Podcast, Barry and host John Scardena discuss a variety of topics including improving Risk Assessment processes, field experience vs classroom learning, keeping things fresh and exciting after many years in the field, and a look back at DyPop where Barry was an instructor.

They also discuss how narcissism can creep into the field of Emergency Management, and how professionals should be leaning heavily into data and allowing that to influence decision making more than simple gut feelings.

Endorsements: L3Harris's BeOn PPT App.

Learn more about this amazing product here: www.l3harris.com Doberman Emergency Management Group provides subject matter experts in planning and training: www.dobermanemg.com

The Readiness Lab Podcast Network: Disaster Tough Podcast is part of The Readiness Lab Podcast Network

For sponsorship requests: [email protected] or visit our website: www.thereadinesslab.com