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Charlotte, North Carolina is one of the fastest-growing cities in the country.  

As such, its airport continues to grow and adjust to the increased amount of people passing through its doors

This week's guest in the Disaster Tough Podcast, Michael Tobin has seen this growth and firsthand.  

As the Emergency Operations Manager at Charlotte Douglas Airport, Michael makes sure that the airport, its patrons, and its employees are ready for whatever emergency scenarios may arise.  

In this episode, he and host, John Scardena discuss the importance of effective and targeted messaging in airport communication, the lack of standardization of airport emergency management, and what Charlotte Douglas Airport has planned to continue to safely accommodate more growth and more passengers.

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"Never stop improving."

This tagline from the popular ad campaign for the Lowe's Home Improvement stores describes the process by which the company's Senior Director of the Global Security Operations Center, Sweta Patel, has achieved what she has in her career.

After coming to the US from India a little over a decade ago, Sweta has quickly moved her way up in the field of intelligence, threat analysis, and emergency notifications.

Since 2011, she has performed these jobs at some of the country's biggest corporations including Bank of America, Wells Fargo, and now Lowe's.  

In this episode of the Disaster Tough Podcast, Sweta and host John Scardena discuss her improbable success story.  Sweta also gives advice to young professionals about the importance of having a "hunger" for professional growth and development opportunities.  

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"Never stop improving."

This tagline from the popular ad campaign for the Lowe's Home Improvement stores describes the process by which the company's Senior Director of the Global Security Operations Center, Sweta Patel, has achieved what she has in her career.

After coming to the US from India a little over a decade ago, Sweta has quickly moved her way up in the field of intelligence, threat analysis, and emergency notifications.

Since 2011, she has performed these jobs at some of the country's biggest corporations including Bank of America, Wells Fargo, and now Lowe's.  

In this episode of the Disaster Tough Podcast, Sweta and host John Scardena discuss her improbable success story.  Sweta also gives advice to young professionals about the importance of having a "hunger" for professional growth and development opportunities.  

Major Endorsements: L3Harris's BeOn PPT App.  

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July 2017: Forms Doberman Emergency Management Group LLC.  What is exhaustion? We talk so much about taking frequent breaks, getting burned out, quiet quitting, needing "me time," etc. But I don't think we talk enough anymore about sucking it up, doing your best, keeping your commitments, putting others first, putting the mission first. Stress is good for the soul. A difficult challenge is even better.  Mental first-aid is important. I have talked about this many times on the Disaster Tough Podcast. Sometimes you need great food, sleep, a good laugh and an awesome vacation. Sometimes the best thing you can do for your own sanity is not take that "much needed" break. I am exhausted but I doubt most people would know. And I'm in the office right now on another late night. But I am happy! I am keeping my commitments and putting the mission first. There is an incredible amount of pride and self-respect that comes with being a finisher.  Why does this small business keep crushing these massive, cookie-cutter, beltway bandit, profit above anything else, junk, posers? I have become accustom to the look of shock and bewilderment from others when they find out what we have accomplished and the resources we've used to get it done.  Most frequent question I get is some variant of, "How do you guys do it?" The reality is that there is no secret sauce. I am simply relentless. I will beat the other guy every time. I love working with others who will not give up, who refuse to put in mediocre work, who care about others more than they care about themselves. So here's to everyone else who grinds.

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Interoperability, collaboration, and empowerment.  

These are just some of the principles incorporated by the City and County of Denver Office of Emergency Management to make sure that the Mile High City is a safe, prepared, and resilient community.  

This week's guest in the Disaster Tough Podcast, Anisha Borthakur is a major part of that effort.  As an Emergency Management Specialist, Anisha works on the operations side of things.  

In this episode, Anisha, and host, John Scardena discuss the various scenarios that the Denver Emergency Operations Center is most often activated for.

Among other topics, they also discuss how the Denver Office of Emergency Management empowers its staff to perform at the highest level, even in the most difficult of scenarios such as the 2023 hailstorm at Red Rocks Amphitheatre.




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"Never become so much of an expert that you stop gaining expertise. View life as a continuous learning experience," said American writer, Denis Waitley.

This week's guest in the Disaster Tough Podcast, Gwyn Winfield personifies this in mitigating and quelling the dangers of Chemical, Biological, Radiological, Nuclear, and Explosive materials (CBRNe).

As editor of CBRNe World Magazine, Gwyn is considered one of the leading journalistic authorities on chemical, biological, radiological, and nuclear defense not just in his native England, but worldwide.

Besides heading up the world's leading CBRNe publication, Gwyn has also chaired and spoken at dozens of CBRNe conferences and educational events worldwide, not to mention appearing in various videos and documentaries on major networks including the BBC.

In this episode, Gwyn and host, John Scardena discuss the various lessons learned over decades of work in the world of CBRNe from the media side, and lessons for young Emergency Management and response professionals as they explore the various opportunities available to them in the ever-evolving world of CBRNe.

Read more of Gwyn's work in CBRNe World Magazine at https://cbrneworld.com/magazine

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Emergency Management and disaster readiness is an ever-growing industry, and part of that growth in recent years includes working hand in hand with other major industries, including finance.  

Most major financial institutions have made great strides in recent years to ensure readiness for any crisis that could influence how people access and manage their money.  

This week's guest in the Disaster Tough Podcast, Drew Neikirk plays a major role in that process for one of the the world's largest financial institutions, JP Morgan Chase.

In this episode, Drew elaborates on how JP Morgan Chase has handled recent crises in Ukraine and at the Panama Canal.

Drew elaborates on how he and his team work to guide a company of 300,000+ employees to maintain a business continuity perspective in times of crisis. 

He also discusses his professional journey from the military, to nonprofit work, to the world of education, and now the private sector, and how good mentoring has been key to his success.

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What do the Los Angeles Dodgers, United Nations, Facebook, and hit TV show "Stranger Things" have in common?

All are entities close to the heart of this week's guest in the Disaster Tough Podcast.

Nathan Miller is the Founder and CEO of Miller Ink, Inc.,

For more than a decade, Nathan and his team have handled a variety of communications services for their clients including crisis management, media training, and social media, along with research and analytics, among other things.

Before founding his own company, Nathan worked in strategic communications in both the private and public sectors including working for Homeland Security and on staff for an Ambassador to the United Nations.  Part of his work in the private sector included creating the official Facebook page for the Los Angeles Dodgers.

In this episode, Nathan and host, John Scardena discuss how important communication is during times of crisis, be it public image, or disaster-related.

Moral of the story: It's almost impossible to catch up once you're behind the communications side of things.  

How does Nathan and his team ensure his clients accomplish this, and what advice does he have for Emergency Managers, communicators, and other stakeholders?  All of that and more is discussed in this week's episode of the Disaster Tough Podcast.

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"You don't need to know everything.  You do need to be able to make things happen."

This week's guest in the Disaster Tough Podcast, Christopher Godley has been doing this for decades.

As the Director of Emergency Management at Stanford University, Chris believes that keeping the school's buildings standing isn't enough.  Instead, he thinks it is crucial to consider the human element and be ready and open to evolving with the overall setup of the program for better success.

In this episode, Chris and host John Scardena discuss applying these concepts to Stanford's Office of Emergency Management.  He emphasizes soft skills, and other ideas to make sure the Emergency Management efforts and philosophy at Stanford continue to evolve and grow in an ever-changing world.

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“It isn’t enough to think outside the box. Get used to acting outside the box.”  

This quote attributed to renowned entrepreneur and investor, Tim Ferris describes the thinking behind how today’s guest in the Disaster Tough Podcast conducts training for response.  

Lee Nelson is the Director of the Ambipart Response Training Center (ARTC) near Pueblo, Colorado. 

As such, he and his team conduct real-world Hazmat training and exercises involving train derailments, highway emergency response, compressed gas, and transfer specialization, among other things.  

Not only do their training exercises replicate disaster scenarios in theory, but also in practice. Their remote facility outside of Pueblo is equipped with train cars, gas containers, and explosives.  

The Readiness Lab and other Emergency response professionals will see the benefits of such training firsthand in October during their Emergency Management Response for Dynamic Populations course (DyPop).  

During the exercise, Ambipart will use live explosives to replicate a real-world train derailment and HazMat situation. Such extreme measures aim to see how these emergency response professionals respond during such conditions.  

In this episode, Lee explains the benefits of such training and how it applies to the real world. He and host John Scardena also preview the upcoming DyPop exercise with Ambipart from October 22-24.  

Registration for DyPop 2024 will be opening soon.  

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