Dispatch in Depth

Isabel talks with Anne Camaro, assistant director of administration and training with the Cambridge Emergency Communications Department, and Jeremy DeMar, director of emergency communications for the city of Springfield, MA. They continue the discussion about the friends and family of 911 stress survey, including how it was distributed and what its results mean for dispatch as a profession.

Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Isabel talks with Liz Belmonte, training supervisor at Cambridge Emergency Communications, and Adam Timm, a 911 trainer and consultant. They discuss a survey about the effects of dispatch stress on emergency dispatchers' families, the importance of resilience, and things you can do now to minimize negative effects.

Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Isabel talks with Drew Cooper of the Rural Utah Project, M.C. Baldwin of the Navajo Nation Addressing Authority, and Dawn Dilego of the Bluff Fire Department. They discuss a lack of formal addresses in the Navajo Nation, the steps being taken to improve the situation, and how it effects emergency response in the area.

For Your Information:

Rural Utah Project website: https://www.ruralutahproject.org

Learn more about Plus codes: https://plus.codes

Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Isabel talks with Bonni Stockman, associate director of instructor services at IAED, and Darren Judd, program administrator for PDC. They discuss the development of the Advanced SEND protocol, how it works, and its purpose in emergency dispatch.

For Your Information:

More information on excited delirium: https://www.policeone.com/emotionally-disturbed-persons-edp/videos/reality-training-how-to-handle-excited-delirium-cases-64n16QYRUGYeiFmq/

Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Isabel talks with Dr. Chris Olola, IAED's Director of Research and Biomedical Informatics. They discuss what a research poster is, how to create one, and why you can and should submit one for NAVIGATOR 2020.

For Your Information:

Learn more about posters here: https://aedrjournal.org/poster-resources/

Need some more guidance? Use this step-by-step form: https://www.surveymonkey.com/r/Nav2020posters

Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Isabel talks with Jason Carlyon, Community and Engagement Coordinator for Yorkshire Ambulance Service. They discuss the origins of Restart a Heart day, the role of bystanders in cardiac arrest survival, and how to bolster community engagement via your ambulance service.

For Your Information:

International Liaison Committee on Resuscitation (ILCOR) website: https://www.ilcor.org/world-restart-a-heart-2019/

Restart a Heart website: https://www.restartaheart.yas.nhs.uk/

Want to get involved in a study? Have a question? Want us to cover a topic? Email us at dispatchindepth @ emergencydispatch (dot) org

Isabel talks with Greg Scott, IAED Associate Director of Protocol Evolution, and Dr. Paul Stiegler, emergency physician. They discuss the need for a new tourniquet protocol, the research that went into creating it, and the situations in which it will be used.

For Your Information:

Stop the Bleed: https://www.dhs.gov/stopthebleed

Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Isabel talks with Andrew Moore-Ede, a consultant for CIRCADIAN Light. They discuss the impact of shift work on the human body, how different wavelengths of light have different effects, and things to do to help regulate your circadian rhythm.

For Your Information:

CIRCADIAN's website: https://www.circadian.com/

Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Isabel talks with Jerry Overton, President of the International Academies of Emergency Dispatch and chair of IAED's institutional review board. They discuss the function of IRBs, the relatively recent shift in science to protecting the rights of its patients, and how research affects the protocol.

Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org

Isabel talks with Dr. David Rozek, a clinical psychologist at the University of Utah. They discuss similarities between veterans and first responders, what cognitive processing therapy focuses on, and how to begin managing the effects of trauma in your own life right now.

For Your Information:

National Center for Veteran Studies (Utah chapter): https://veterans.utah.edu/

If you live in Utah and are an emergency dispatcher, you're eligible to participate in a clinical trial about Cognitive Processing Therapy and/or receive free therapy for PTSD: https://veterans.utah.edu/clinical-services/

Find a therapist who uses Cognitive Processing Therapy near you: https://cptforptsd.com/cpt-provider-roster/

Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org