What does it mean when airlines behave unfairly towards customers? And why should we all be worried that they're about to be a lot more deceptive? Listen in to find out.

Also in this week's show:

* Plenty more discussion about the COVID19 outbreak route cuts, and concerns about slot allocations as a result* The Heathrow 3rd runway is off again as lawsuits scuttled the plans. But maybe Boris will get his airport out in the Thames Estuary?* Delta Air Lines is the new corporate sponsor for the US Olympic Team, taking that role from United after a few decades* Vietnam's Bamboo Airways wants to fly to Munich as it expands a footprint into Europe

Plenty of other rambles as well, though we mostly stayed focused this week. Enjoy the show!