Dots, Lines & Destinations

DLD 454: Is there such a thing as real loyalty program enhancements?!?

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Can loyalty programs actually make changes that seem to make things better for customers, without taking benefits away elsewhere?

Also in this episode:

  • Mosaic updates
  • Southwest *lowers* elite qualification requirements
  • United switching to boarding with Windows first
  • Beond reveal
  • AA wants to bring back JFK-HND
  • ITA Airways announces seven new destinations for Summer 2024
  • PSM fire engine issues
  • AA backfilling NEA breakup in New England
  • Rolls-Royce to cut 2,500 jobs in cost cutting drive
  • More MAX build issues

    • For our Patreon subscribers we have bonus content, including:

    • Interesting Emirates loyalty stats
    • Delta talks loyalty in its Q3 earnings
    • BermudAir backtracks on all-premium play
    • KLM getting worried about AMS slot cuts
    • Deforestation avoidance carbon offset scam had two major US airlines as customers
    • New AA Business Program
    • A plan with a lot of baggage! MEPs push for airlines to stop charging for carry-on bags

      • And plenty more. Enjoy the show!

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