In this interview, I talk with Lauren Andreas from The Practice Potential about marketing.Â
Specifically we cover: answering the phone, talking about money with patients, getting online reviews and more. Â
Website - www.thepracticepotential.com Â
 1. What are you passionate about and what excites you about your business?:Â
-Raising the standard of experience in healthcareÂ
-Going into offices all across the country and working with their teams hands on Â
2. What are some questions that would be fun, easy and exciting for you to answer? : Â
-What training areas do practices typically need help with? Â
3. What are 3 tips (recommendations) to improve business or life?:Â
-Get your phone right before marketing moreÂ
-Patient experience should be exceptional, not JUST meeting expectations You have to invest in training your employees if you want then to get better… drive by coaching doesn't work Â
4. Do you have any books or learning resources you find very helpful?:Â
-Principles of influence by Dr. Robert CiladiniÂ
-If Disney ran your hospital, 9.5 things you’d do differently Â
5. Is there anything you're currently doing that you'd like to promote? (workshops, book, online course, project, etc.):Â
-On site training and online phone course
Here are a few ways I can help you more
1) Get my Patient Presentation Tool to help you treat patients easier - www.patientpresentations.com
2) Join Practice Mastery Academy to take your clinic to the next level - https://www.podiatrypracticemastery.com/store
3) Subscribe to YouTube to learn more - https://www.youtube.com/channel/UCUxwOcZdGBuqqFUazUbGyMQ