In this interview, I talk with Lauren Andreas from The Practice Potential about marketing. 

Specifically we cover: answering the phone, talking about money with patients, getting online reviews and more.  

Website - www.thepracticepotential.com  

 1. What are you passionate about and what excites you about your business?: 

-Helping practices grow 

-Raising the standard of experience in healthcare 

-Going into offices all across the country and working with their teams hands on  

2. What are some questions that would be fun, easy and exciting for you to answer? :  

-What training areas do practices typically need help with?  

3. What are 3 tips (recommendations) to improve business or life?: 

-Get your phone right before marketing more 

-Patient experience should be exceptional, not JUST meeting expectations You have to invest in training your employees if you want then to get better… drive by coaching doesn't work  

4. Do you have any books or learning resources you find very helpful?: 

-Principles of influence by Dr. Robert Ciladini 

-Scaling up 

-If Disney ran your hospital, 9.5 things you’d do differently  

5. Is there anything you're currently doing that you'd like to promote? (workshops, book, online course, project, etc.): 

-On site training and online phone course

Thanks for tuning in!

-Don

P.S.

Here are a few ways I can help you more

1) Get my Patient Presentation Tool to help you treat patients easier - www.patientpresentations.com

2) Join Practice Mastery Academy to take your clinic to the next level - https://www.podiatrypracticemastery.com/store

3) Subscribe to YouTube to learn more - https://www.youtube.com/channel/UCUxwOcZdGBuqqFUazUbGyMQ