Today's guest is Andrew Beddoes, Business Consultant at Provenir. Provenir is a software company that develops an AI-powered credit risk decisioning platform. Andrew joins us on today's show to talk about AI's impact on collections workflows from the perspective of auto loans. Throughout the episode, Andrew emphasizes the importance of using data and technology to improve customer experiences and drive empathy among loan collectors. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!