Patterns Podcast

DSP 138. Scaling Inclusive Design: An Accessibility Conversation with Anna Thielke


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How do teams turn accessibility from individual effort into system wide practice? Chris talks with Anna Thielke, founder and CEO of Mantis and Company, to find out. They explore why representation on system teams leads to better standards, how designing for the edges strengthens products for everyone, and what it takes for accessibility work to spread across large organizations in a sustainable way. Anna also shares how lived experience shapes her perspective and why accessibility becomes more effective when teams view it as shared responsibility rather than a late stage requirement.

Key Takeaways

  • Design systems provide the structure needed to scale accessibility across teams.
  • Representation on system teams shapes the standards that reach every product.
  • Designing for the edges leads to more inclusive and resilient experiences.

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Guest

Anna Thielke is an entrepreneur and systems thinker who leads Mantis & Co., a disability-owned accessibility and inclusive design agency. Drawing on 15+ years of experience and her background as a blind, neurodivergent leader, she helps teams build products and cultures that work for everyone. Previously Director of Inclusive Design at CVS Health, Anna is known for blending creativity, honesty, and practicality to move organizations from intention to action.

Host

Chris Strahl is co-founder and CEO of Knapsack, host of @TheDSPod, DnD DM, and occasional river guide. You can find Chris on LinkedIn.

Sponsor

Sponsored by Knapsack, the design system platform that brings teams together. Learn more at knapsack.cloud.

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