The company has always been known for reliable coolers and freezers. While they are certainly preparing for the next wave of innovation and technology, Due North remains focused on operational efficiency and reliability.

As host Bob Tullio points out in this episode of Automatic Merchandiser & VendingMarketWatch's Vending & OCS Nation podcast, a couple years ago, he was talking to Due North’s Randy Skyba about glass door coolers and freezers. “Skyba noted, “Nobody cares much about the coolers and freezers in a micro market until they go out of order, then it is a crisis.”

In this episode, Tullio spoke with Sean McGrann, MBA - the CCO – chief commercial officer, of Due North. He is excited about his role at Due North and is enjoying the concept of partnering with operators to help them meet their unattended retail needs.

When it comes to technology – think smart coolers – Due North is playing a major role. They provide refrigeration, while multiple technology partners add payment devices, cameras, scales and every other bit of technology that is required to make a smart cooler happen.

When it comes to looking ahead to the future, McGrann said that AI will continue to be important and that anyone who is not leveraging AI to the best of their ability is going to be passed up.