Lean Six Sigma Bursts

E21: What is the Hawthorne Effect and does it explain temporary improvements?


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Do you see problems recur later after all the attention has gone away? That could be the Hawthorne Effect at work, which can create confusion on whether your improvements are actually working.

Links

  • Wikipedia: Hawthorne Effect
  • BIZ-PI.com
  • LeanSixSigmaDefinition.com
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    Lean Six Sigma BurstsBy Brion Hurley

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