Alex Jamieson and Bob Gower, co-authors of Getting to Hell Yes: The Conversation That Will Change Your Business (and the rest of your life) join the program to discuss the urgency of moving beyond zero sum thinking and reveal the model they created to resolve conflict and build trust effectively. They discuss the importance of tactical empathy for leaders and how leaders can integrate this model in all areas of their life. Discover the role that a facilitator can play in the process and the conditions that allow people to thrive and do their best work.