Erson is joined by one of the OG PT Influencers, Dr. Zac Cupples. Zac and Erson go way back! Back when people read things called blogs. Zac has two great stories about the assumptions you make when you refer someone. Even with explicit instructions on what to say, a lot of things get missed, miscommunication happens. You need to follow up, especially if they are emergency referrals! We hope you learned something valuable should you have to do the same, chances you will! You can find all of Zac's courses and work on his site.

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