In this episode of Definitely Maybe Agile, hosts Peter Maddison and David Sharrock explore the complex dynamics between rational and emotional decision-making in organizations, particularly when implementing new ways of working at scale. They discuss the challenges of presenting data-driven solutions and the often unexpected emotional responses these can trigger. The conversation delves into the psychological aspects of decision-making, including the impact of past experiences, and the importance of recognizing and addressing emotional responses in professional settings. Peter and Dave offer insights on effective communication strategies, the significance of timing and presentation methods, and the need to understand hidden incentives that may influence reactions to proposed changes.

This week´s takeaways:

• Recognize when a discussion is becoming unproductive due to emotional responses, and be willing to step back, listen, and allow time for tensions to dissipate before proceeding.
• Tailor your presentation of data and information to your audience, keeping it simple and clear.
• Be aware of hidden incentives or underlying factors that may be influencing someone's response to a proposed change. Listen actively to understand their perspective and concerns beyond the surface-level reaction.

Don't miss this episode brimming with practical advice and actionable strategies for navigating the intricate landscape of organizational decision-making.