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In this episode of the Pizza King podcast, host Tyrell Reed discusses the importance of empowering young people in the pizza industry, sharing insights from the recent Pizza Tomorrow Summit. He emphasizes the need for soft skills in leadership and the responsibility of leaders to develop the next generation of talent. Reed also navigates the challenges of customer expectations, sharing a personal story about a loyal customer and the importance of setting boundaries.

Takeaways

• We hire three times more young people than any other industry.
• The Pizza Tomorrow Summit is becoming a premier event in the pizza community.
• Soft skills are essential for effective leadership.
• Creating a positive team experience enhances guest satisfaction.
• Developing young talent is crucial for the future of the industry.
• Leaders should focus on communication, motivation, and conflict resolution.
• The cost of employee turnover is significant for restaurants.
• Building relationships in the community is vital for business growth.
• Feedback is essential for personal and professional development.

• Navigating customer requests requires setting clear boundaries.

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