In this episode of Safe Space, host Michelle Zeman is joined by special guest Nichole Mark, BCBA, a passionate mentor and the founder of Behavior Mastered. Nichole shares her journey into the field of ABA—from initially pursuing pediatrics to discovering her calling while working alongside RBTs as a speech therapist.

Nichole offers a firsthand look at how the field has evolved from compliance-driven practices to a more values-driven approach centered on empowerment and ethical mentorship. She reflects on her early experiences as an RBT, the impact of poor training standards, and the rise of unprepared practitioners entering the field under the assumption that the role is “easy.”

Throughout the conversation, Nichole emphasizes the critical role BCBAs play in shaping competent, confident RBTs. She shares actionable insights on mentorship, supervision, and what companies and clinicians must do better to ensure quality care. Her story about a three-hour power struggle session offers a raw, real example of how power dynamics and training intersect—and what it means to truly support both clients and staff.

This episode offers 1.0 Supervision CEU for Board Certified Behavior Analysts. Behavior analysts, be sure to listen for the two code words mentioned during the episode to claim your free CEU.