This week, Mike Noblin joins Tim and David to discuss 10 words we can replace for a BETTER outcome. Realizing our words AREN'T neutral compels us to consider WHAT words we say and HOW we say them.
In sales, our clients hear our words; and more importantly, they FEEL our word's tone! Yes, words carry TONE - they aren't neutral! Choosing our words wisely can nurture relationships. Especially nowadays! Gracious words needed! Challenged to slow down, take a breath and think about what we say!
Resources: Reach out for "David's List of 'Bad' Words"
Email: [email protected]
Each week, Energy4Sales founders and authors of the upcoming book Empathetic Urgency, Tim Hooper and David Oliphant, share winning sales strategies that will energize your sales team, process and culture.