Engati CX

Engati CX

By engatiTechnology
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Engati CX episodes

  • The digitally connected era - Rodolfo Salazar on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Rodolfo Salazar, President and Founder for Digital Transformation, talks about why credibility and trust is vital in the digitally connected era and how can we use technologies, like chatbots, to foster and build trust between customers and your brand.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    #EngatiCX #digital #transformation
    29 min
  • 3 pillars of IT transformation - Gordon Tredgold on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Gordon Tredgold, CEO and managing consultant at Leadership Principles LLC and is a business keynote speaker and business speaker, talks about digital and IT transformations and suggests Organisations should have clarity on what is the problem they are trying to achieve and accordingly design their IT transformation to solve their problems.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    #EngatiCX #digital #transformation
    28 min
  • Frictionless e-commerce experiences - Warren Whitlock on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Warren Whitlock, Director/Advisor in the business Tech talks about  the technological trends that are reshaping e-commerce in 2020 and how chatbots can help in  personalizing e-commerce.Check his website: https://warrenwhitlock.com/
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    https://www.engati.com/glossary/chatbots-in-news-and-media
    #EngatiCX #Ecommerce #CustomerExperiences
    1 hr 6 min
  • Data empowerment amongst enterprises - Richard Benjamins on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Richard Benjamins, Chief AI & Data Strategist and EC Expert on B2G data sharing, talks about 5 areas companies should look for in the technology era, on Engati CX.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    #EngatiCX #digital #technology
    25 min
  • Maximize CX with Blockchain - Prajit Dutta on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Prajit Datta, AI research scientist talks about Maximizing CX with blockchain on Engati CX. He says that digital is pervasive in almost everything we do now and digital transformation is all about an organizational change through technology.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    https://www.engati.com/glossary/in-app-support
    https://www.engati.com/glossary/automated-speech-recognition
    https://www.engati.com/glossary/voice-user-interface
    https://www.engati.com/glossary/synonyms-and-stopwords
    https://www.engati.com/glossary/support-benchmarks
    https://www.engati.com/glossary/legacy-systems
    https://www.engati.com/glossary/chat-transcripts
    #EngatiCX #Blockchain #MaximizingCX
    16 min
  • 5 dimensions of quality customer service - Laura Patterson on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Laura Patterson, President, VisionEdge Marketing Inc talks about the 5 important elements to keep in mind while delivering the best quality service and  the process behind making persona-based customer loyalty systems.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    https://www.engati.com/glossary/customer-loyalty
    https://www.engati.com/glossary/customer-successhttps://www.engati.com/glossary/customer-service
    #EngatiCX #tech #CustomerService #AI
    32 min
  • What is responsible AI - Michael Berns on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Michael Berns, Director of AI & Fintech, PWC talks about ""What is responsible AI?"" on Engati CX. He says that it is very important for companies in this evolving times to move digital and realize the importance of automation and AI.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    #EngatiCX #tech #AI
    22 min
  • Gaining the competitive advantage with RPA - Utpal Chakroborty on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Utpal Chakraborty, Head of AI at Yes Bank talks about gaining the competitive advantage with RPA on Engati CX. He says that companies have to adopt new technologies to grow business. He suggests using AI to automate back end operations and make them more efficient.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    #EngatiCX #tech #RPA
    25 min
  • The superpower for any business - Lomit Patel on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Lomit Patel, Vice President of Growth at IMVU talks about "The superpower for any business" on Engati CX. He says that people generally try to solve complicated use cases and that's where they go wrong. There will be so many use cases, it's a good opportunity, and as more people start using, it'll acquire more data. He explains in detail how superpower for any company would be data. 
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    #EngatiCX #digital #transformation #business
    19 min
  • Human-centric machine learning - Rajet Krishnan on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Rajet Krishnan, Cofounder & CEO of Viking Analytics talks about Human-centric machine learning on Engati CX. He talks about the history of machine learning that goes back to the 70's. He also talks about the dramatic change in the area of unsupervised learning.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    https://www.engati.com/glossary/unsupervised-learning
    #EngatiCX #ML#tech
    21 min

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