Engati CX

Engati CX

By engatiTechnology
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Engati CX episodes

  • It all starts with a CX project - Carsten Ley on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Carsten Ley, Founder / OKR, Project & Customer Experience Consultant talks about starting with a CX project to initiate your CX process in the organization. 
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    #CustomerExperience #EngatiCX #CXProject
    21 min
  • Digital ethics and transformation - Hessie Jones on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Hessie Jones, Contributing writer at Forbes, talks about Digital ethics and transformation on Engati CX. She talks about the AI biases and consumer behaviour and efficient utilization of data.
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    https://www.engati.com/ebookshttps://www.engati.com/glossary/decision-trees
    #EngatiCX #digital #transformation #business
    36 min
  • The evolution of call center management - Colin Taylor on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Colin Taylor CEO & Cheif Chaos Officer of The Taylor Reach Group, Inc.talks about the evolution of call center management on Engati CX. He says that what companies need to do is to exceed customer expectations at every point in the customer journey map. He also mentions how technology is a tool and not only an end in itself.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    https://www.engati.com/glossary/chatbots-in-customer-supporthttps://www.engati.com/chatbots-for-customer-support
    #EngatiCX #digital #transformation #business
    23 min
  • To digitize or digitally transform? Paul Rigby on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Paul Rigby, Owner of PaulRigby.Biz talks about digital transformation on Engati CX. He says that digital is pervasive in almost everything we do now and digital transformation is all about an organizational change through technology.
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    https://www.engati.com/glossary/conversational-ux
    #PaulRigby #EngatiCX #digital #transformation #business
    32 min
  • Building your digital MarTech stack - Christian Buckley on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Christian Buckley, Founder & CEO of CollabTalk LLC talks about ""Building your digital MarTech stack"" on Engati CX. He says that mistakes organizations make while hiring are Thinking only of SEO and SEM without really understanding the scope of it all, It is not about making it pretty - it needs to provide function and data. He also mentions that organisations need to make decisions based on data, without data attribution and tracking is reallyhard to capture.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
    Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/https://www.engati.com/glossary/crm
    #ChristianBuckley #EngatiCX #digital #marketing
    31 min
  • The key to successful innovation - Jabari Butler on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Jabari Butler, Co-founder & CTO, Sign1News talks about The 3 elements of successful transformation on Engati CX. He explains how a digital new networks operates through cloud, technology and people. He also mentions how chatbots could be a very powerful tool to provide personalized news to every user.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    https://www.engati.com/chatbots-for-news-and-media
    #EngatiCX #tech #transformation
    29 min
  • Triggering transformations with tech - Bill Genovese on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Bill Genovese, ex-CTO & Executive Board Director, Huawei Technologies talks about Triggering transformations with tech on Engati CX. He says that quantum computing and artificial intelligence are the new emerging technologies and explains how a hybrid solution with these two technologies would wonders.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    https://www.engati.com/blog/hr-chatbots
    https://www.engati.com/blog/chatbots-for-recruitment
    https://www.engati.com/chatbots-for-hr
    https://www.engati.com/glossary/chatbots-in-human-resource
    #BillGenovese #EngatiCX #tech #transformation
    21 min
  • The growth and innovation mindset - Rashim Mogha on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
    Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/
    https://www.engati.com/glossary/skype-bot
    https://www.engati.com/glossary/on-time-resolution
    https://www.engati.com/glossary/customer-satisfaction
    https://www.engati.com/glossary/business-process-outsourcing
    https://www.engati.com/glossary/proof-of-concept
    https://www.engati.com/glossary/rule-based-system
    #EngatiCX #Growth #Innovation
    22 min
  • CRM, CEM, and everything in between - Ajay Nambiar on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
    Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/https://www.engati.com/glossary/crm
    #EngatiCX #CEM #CRM"
    40 min
  • Empowering your business with AI - Nadia Vincent on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Nadia Vincent, Digital Transformation and AI executive advisory talks about Empowering your business with AI on Engati CX. She says that AI will empower digital transformation and companies need to align their digital and business strategies. She advises businesses to not to wait for pandemic to end the think of it as an opportunity.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    #NadiaVincent #EngatiCX #AI #CX
    18 min

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