Engati CX

Engati CX

By engatiTechnology
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Engati CX episodes

  • Focus on data security for enterprise - Gerth Botha on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
    Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/
    https://www.engati.com/glossary/chatbot-training https://www.engati.com/glossary/customer-feedback https://www.engati.com/glossary/neuro-linguistic-programminghttps://www.engati.com/glossary/entity
    #Data #EngatiCX #DataSecurity
    31 min
  • The full-proof formula to master CX strategy - Rajat Chawla on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    https://www.engati.com/glossary/customer-journeyhttps://www.engati.com/glossary/decision-trees
    #CX #EngatiCX #CXStrategy
    29 min
  • Digitalizing experiences - Nikunj Nirmal on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    #DigitalTransformation #EngatiCX #DigitalizingExperiences
    27 min
  • Building futuristic business models - Jack Shaw on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
    Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/
    https://www.engati.com/glossary/behavioral-analytics
    https://www.engati.com/glossary/customer-lifetime-value
    https://www.engati.com/glossary/hold-time
    https://www.engati.com/glossary/unified-conversations
    https://www.engati.com/glossary/user-engagement
    https://www.engati.com/glossary/chat-only-agent
    https://www.engati.com/glossary/help-desk
    https://www.engati.com/glossary/multi-channel-support
    #BusinessModels #EngatiCX #AI
    28 min
  • Vision for your AI strategy - Priyanka Roy on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Priyanka Roy, Head of Data & Artificial Intelligence at Intergen talks about vision for your AI strategy on Engati CX. She says that companies should spend more time to know what the problem is, work on it and the user and then bring in the technology. She also mentions that data is extremely important and every AI strategy should be backed by data.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    #PriyankaRoy #EngatiCX #AIVision
    20 min
  • Interpreting customer emotions through data - Ali Nasim on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
    Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/
    #CustomerEmotions #EngatiCX #Data
    17 min
  • Magnifying customer connections - Siddharth Sankhe on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Siddharth Sankhe, Director,  Consumer Insights, Nielsen talks about magnifying customer connections on Engati CX. He says that with the on going pandemic the economy has shrunk this is where CX comes into play and it will a very big and an important differentiator.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
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    #SiddharthSankhe #EngatiCX #CustomerConnections
    35 min
  • Logically driven AI - Patrick Bangert on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
    Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/https://www.engati.com/glossary/digital-assistanthttps://www.engati.com/glossary/genetic-algorithms
    #EngatiCX #LogicallyDrivenAI
    38 min
  • Driving efficiency with AI & logistics - Jim Barnebee on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://engati.com/blog | Subscribe now.
    Jim Barnebee, VP of AI & Infrastructure, GetSwift talks about driving efficiency with AI & logistics on Engati CX. He says that now most of the are starting to insert AI in their processes. It's upto the company to analyse the risk and calculate the ROI of implementing AI, whether they want to cut down their expenses and have a minimum ROI or implement AI and see an exponential rise in their ROI.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
    Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/
    https://www.engati.com/glossary/canned-responses
    https://www.engati.com/glossary/biometric-recognition
    https://www.engati.com/glossary/reinforcement-learning
    https://www.engati.com/glossary/chatbots-in-transactional-enquiries
    #JimBarnebee #EngatiCX #EfficiencyWithAI
    20 min
  • Redefining education with AI - Kim William Gordon on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
    Kim William Gordan, principal of Telementoris, talks about using Artificial Intelligence to revolutionize and redefine the entire education system. In his Engati CX interview, he adresses the fact that although human teachers are very important, AI and technology are strongly improving interactions and boosting engagement levels.He also talks about the importance of adaptive learning. Catch his interview exclusively on Engati CX.
    If you like the video, please subscribe to the channel, so we could keep producing more content like this!
    Follow us on :Facebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/
    https://www.engati.com/blog/chatbot-applications-in-education
    https://www.engati.com/chatbots-for-education
    #EngatiCX #AI #Edutech
    23 min

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