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Priyanka Roy, Head of Data & Artificial Intelligence at Intergen talks about vision for your AI strategy on Engati CX. She says that companies should spend more time to know what the problem is, work on it and the user and then bring in the technology. She also mentions that data is extremely important and every AI strategy should be backed by data.

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Siddharth Sankhe, Director,  Consumer Insights, Nielsen talks about magnifying customer connections on Engati CX. He says that with the on going pandemic the economy has shrunk this is where CX comes into play and it will a very big and an important differentiator.

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Jim Barnebee, VP of AI & Infrastructure, GetSwift talks about driving efficiency with AI & logistics on Engati CX. He says that now most of the are starting to insert AI in their processes. It's upto the company to analyse the risk and calculate the ROI of implementing AI, whether they want to cut down their expenses and have a minimum ROI or implement AI and see an exponential rise in their ROI.

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Kim William Gordan, principal of Telementoris, talks about using Artificial Intelligence to revolutionize and redefine the entire education system. In his Engati CX interview, he adresses the fact that although human teachers are very important, AI and technology are strongly improving interactions and boosting engagement levels.He also talks about the importance of adaptive learning. Catch his interview exclusively on Engati CX.

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