Engati CX

Engati CX

By engatiTechnology
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Engati CX episodes

  • 4th industrial revolution - Jonathan Reichental on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.
    Jonathan Reichental, Founder & CEO, Human Future, talks about the 4th industrial revolution on Engati CX. He says that the 4th industrial revolution is more than just a change in technology, and it will amplify on a global stage, AI will be embedded in our life. Easy operations are offloaded from humans to technology. He also believes that a lot of people can get most of the answers from chatbots.
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    #JonathanReichental #EngatiCX #4thIndustrialRevolution
    20 min
  • IOT 101 - Tripp Braden on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.
    Tripp Braden, Executive advisor, Strategic Performance Partners, talks about IoT 101 on Engati CX. He says that IoT is the interconnectivity amongst all things including people and technology. He also says due to the convergence technologies like machine learning and conversational AI, IoT can be used everywhere from the operational supply chain to financial supply chains. He believes that it is very important to build trust with the customers and also build your chatbot in the same way.
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    #TrippBraden #EngatiCX #IOT101
    15 min
  • The evolution of marketing - Jeff Barrett on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.
    Jeff Barrett, CEO, Status Creative talks about the evolution of marketing over the years on Engati CX. He says that companies have to understand that the times have changed and become more flexible and adapted to the new normal which is digital. He even mentions that marketing automation is going to play a very crucial role in the post-pandemic era. It's also important to utilize all digital tools to be omnipresent to someone who wants to reach out to your company.
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    https://www.engati.com/glossary/marketing-automation
    #JeffBarrett #EngatiCX #EvolutionofMarketing
    19 min
  • Revolutionizing the automobile industry - Hussien Dajani on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.
    Hussein Dajani, General Manager - Digital and CX Transformation - Nissan Motor Co. talks about on Engati CX. He talks about how the automotive industry is transforming during this COVID crisis and he mentions the next biggest trend to be followed. He even talks about how data can bring about a revolution in the automotive industry and how conversational AI can transform customer experience in the automotive industry
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    https://www.engati.com/glossary/chatbots-in-automobiles
    https://www.engati.com/whatsapp-chatbot
    #HusseinDajani #EngatiCX #AutomobileIndustry
    27 min
  • Moving from traditional to digital - Smitha Hemmigae on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.
    Smitha, Head Marketing, ThoughtWorks India talks about Moving from traditional to digital on Engati CX. She says Paytm has disrupted the fintech space and technology has become the core of businesses, and according to her, digital is here to stay. She insists on "partnering with your customers", and not trying to sell everything to them because everybody wants data and insights.
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    #Smitha #EngatiCX #TraditionaltoDigital
    34 min
  • Transformation in the face of adversity - Richard Weylman on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.
    Richard Weylman, Chairman & Managing Director at Weylman Consulting Group talks about Transformation in the face of adversity - on Engati CX. He talks about the most important thing when it comes to business survival and growth. He mentions how businesses are using conversational AI and chatbots for customer service and how businesses will digitally transform themselves post the pandemic.
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    #RichardWeylman #EngatiCX #DigitalTransformation
    31 min
  • Next gen mobile tech - Alvin Foo on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.
    Alvin Foo, Emerging Tech & Marketing Evangelist, Startups' co-Founders & Advisors, talks about Next Gen Mobile Tech on Engati CX. He talks about how rapidly mobile technology is evolving and how every time a new G is becoming destruction, Eg:5G. He even talks about how small businesses are leveraging mobile technology.
     
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    https://www.engati.com/glossary/sla
    https://www.engati.com/glossary/sla-violation
    #AlvinFoo #EngatiCX #Mobiletech
    31 min
  • Developing digital mindsets - Javaid Iqbal on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.
    Javaid Iqbal, Co-Founder & CEO of TransformX talks about developing digital mindsets on Engati CX. He speaks about approaching any new opportunity or a challenge in a digital form. He mentions 5 reasons why companies like Uber, Airbnb are totally digital where growth and scalability are not a challenge for them. This is a digital age and only the paranoids survive in it and use AI because it has the potential to increase productivity by 40%.
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    #JavaidIqbal #EngatiCX #DevelopingDigitalMindset
    37 min
  • Enhancing high touch - Kami Watson on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.
     
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    #KamiWatson #EngatiCX #EnhancingHighTouch
    14 min
  • Growing through feedback - Roberta O' Keith on Engati CX
    https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.
    Roberta O'Keith, Strategic Business Advisor at ROK Advisors talks about Growing Through Feedback on Engati CX. He talks about how chatbots powered by AI can improve customer experience. He says tech companies have to work on and fine-tune, sentiment analysis, video, etc for better customer experience.
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    #RobertaO'Keith #EngatiCX #Growingthroughfeedback
    16 min

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