Engati CX

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.

David Avrin, CX Keynote Speaker, Visibilty International, talks about revolutionizing customer retention on Engati CX. He says that we use resources on customer acquisition, and we hardly focus on retention. Our job is customer conversion. We think we're good at this but we miss out on retention, we have to keep dating our customers.

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https://www.engati.com/glossary/customer-acquisition

#DavidAvrin #EngatiCX #RevolutionisingCustomerRetention

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.

Ed Wiley, CTO ; Cofounder, Enveda Therapeutics talks about the fusion of data science and health-tech on Engati CX. He says that the industry which is ready for exploitation is health and drug discovery, delivering healthcare and discovering cures with AI.

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https://www.engati.com/glossary/customer-journeyhttps://www.engati.com/glossary/neural-networks

#EdWiley #EngatiCX #HealthtechAndDataScience

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.

Dr. Swapnil Dambe, Senior Director - Digital Experience, Marlabs Inc talks about creating rich user experiences on Engati CX. He says that AI is non-natural human intelligence – it's all about data. He say that chatbots saves your support cost and also provides instant replies which creates a better customer experience.

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https://www.engati.com/glossary/chatbot-training

https://www.engati.com/glossary/ivrhttps://www.engati.com/glossary/customer-feedback https://www.engati.com/glossary/neuro-linguistic-programming

#SwapnilDambe #EngatiCX #RichUserExperiences

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://blog.engati.com/ | Subscribe now. Martin Musiol, Co founder and Instructor, Generative AI, talks about AI across functions on Engati CX. He feels that AI should take over all the tasks that are repetitive to make things efficient, Businesses should identify tasks which can be digitally and implement technology for effective and efficient utilisation of resources. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/

 

https://www.engati.com/glossary/classification-algorithmhttps://www.engati.com/glossary/natural-language-processing#MartinMusiol #EngatiCX #AIacrossFunctions

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.

Neal Schaffer, Author - The Age of Influence, talks about personalization, the AI way on Engati CX. He says engaging with your audience is really important and ensuring that it gets you followers, companies should analyse why people are engaging and work more on that. He also says that chatbots are a great tool and if you train it right it can answer 99% of the questions. You wanna make sure you provide answers or just transfer to an agent.

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https://www.engati.com/glossary/live-chat-agent

https://www.engati.com/glossary/live-chat-support

https://www.engati.com/glossary/live-chat-integrationshttps://www.engati.com/live-chat

#NealSchaffer #EngatiCX #Personalisation

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.

Scott Schober, CEO, Berkley Varitronics Systems, talks about the future of connectivity on Engati CX. He says that employees and employers need to rethink their operations and implement tech into it. He says it's very important to have a cybersecurity mindset and maintain proper cyber hygiene to avoid cybercrimes. He also mentions that the technology has evolved a lot and has made difficult tasks easier.

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https://www.engati.com/glossary/voice-recognition-system

#ScottSchober #EngatiCX #Futureofconnectivity

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.

Dr. Marcell Vollmer, Chief Innovation Officer, Celonis, talks about Enterprise Performance Acceleration on Engati CX. He explains why it is important to stay updated with the systems and the processes. He also mentions how important is the resiliency of the supply chain in these times. Automation is the core element of digital transformation. He suggests companies collaborate with the digital future.

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#MarcellVollmer #EngatiCX #EnterprisePerformanceAcceleration

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.

Yves Mulkers, Founder, 7W Data, talks about optimizing your data on Engati CX. He suggests companies use data science and apply statistics to get better, more accurate data that will help them succeed. He says that AI and big data help each other in the sense that you can use AI to optimize your data, that’s where AI can make big data more usable. He also states that the human-centric approach is important in marketing but not in data science.

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#YvesMulkers #EngatiCX #OptimisingYourData

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.

Martin Hill Wilson, Owner, Brainfood Consulting talks about emotive CX for customer interaction on Engati CX. He says that when positive emotions are involved in the customer journey it helps in retaining the existing customers and also acquiring new ones. He believes that to deliver great cx at a much lower cost rate, you need to reduce the headcount or make sure that their output/productivity doubles, or you can use technology.

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#MartinHillWilson #EngatiCX #EmotiveCX

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.

Misha Hanin, President & CEO, Deep-dive Technology Group talks about Digital transformation — from a novelty to a necessity on Engati CX. He believes that in 1 or 2 years enterprises will have implemented technology in everything. He also points out that the cloud is much cheaper and accessible, cloud adoption is on the peak and pandemic has just accelerated it. He also rightly mentions that chatbots are the future of CX.

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#MishaHanin #EngatiCX #DigitalTranformation