Engati CX

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.

Antonio Santos, Co-Founder - The Digital Transformation Lab taks about Remodelling business models on Engati CX. He talks about digital transformation especially post COVID, and how small companies and large organizations should align their digital strategies. He also talks about the adoption of AI, IOT and automation and their progress.

If you like the video, please subscribe to the channel, so we could keep producing more content like this!

Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/

https://www.engati.com/glossary/internet-of-things

https://www.engati.com/glossary/support-automation

#AntonioSantos #EngatiCX #RemodellingBusinessModels

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.

Thea Cole, CEO, Latimer talks about 7 Steps to understand audience insights on Engati CX. She says startups are more flexible than big corporates and communication is the most important aspect of innovation.

These are some points that she mentioned in this interview.1. Examine the group of customers you are targeting and make sure they are right.2. Target the community you are part of and it is easy to convert. Find people who can influence others to be a part of the community, a chain.3. The right research is needed.To know more, watch the entire interview.

If you like the video, please subscribe to the channel, so we could keep producing more content like this!

Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/

https://www.engati.com/glossary/voice-of-the-customer

#TheaCole #EngatiCX #AudienceInsights

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.

Ted Rubin, CMO and Advisory Board Member at Photofy, Inc. talks about Return on Relationship on Engati CX. He says the return on the relationship has become more important than ever, ROI is dollars, RONR will be built over years with authentic interaction and engagement. Simplicity is the new everyday low pricing, marketing will win when humans control the machines and not vice versa. He also mentions about community growth and its importance, it’s something that is ignored by many companies, “networks connect but communities care”.

If you like the video, please subscribe to the channel, so we could keep producing more content like this!

Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/

#TedRubin #EngatiCX #Returnonrelationship

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.

Dilpreet Singh, Head - CRM and Customer Analytics at The Oberoi Group talks about Servicing & Personalization - The heroes of CX on Engati CX. He says customer experience is important, CX is nothing but a bridge between customer and brand, which is managed by the brand. Data is important to let it be any industry and connecting the data is important rather than collecting data. He also says CRM is not constant, it keeps on changing, so thereforeTEST - LEARN - EVOLVE

If you like the video, please subscribe to the channel, so we could keep producing more content like this!

Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/

http://www.engati.com/glossary/chatbot-script 

#DilpreetSingh #EngatiCX #Servicing&Personalization

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/episode/6FRy6BPK1jIKADIOBWiCNgBlog link: https://blog.engati.com/ | Subscribe now.

Daryn Mason, Independent Speaker, Writer, Facilitator talks about ""Will COVID change sales strategies?"" on Engati CX. He talks about the transformation of sales after this COVID crisis, he says WFM is here to stay, maybe it will be hybrid, hence selling will become a bit difficult. You need to be hyper-relevant with a high level of empathy. Understanding the customer market should be a priority. Business models will change, there will be new entrants with transformative models. Eg - UberTherefore, Understand your customer, their customer, and then go for giving them a solution.

If you like the video, please subscribe to the channel, so we could keep producing more content like this!

Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/

https://www.engati.com/glossary/voice-of-the-customer

https://www.engati.com/glossary/marketing-automation

#DarynMason #EngatiCX #SalesStrategies

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now.

Steph Nissen, Chief Digital Operations Advisor at Atomic Revenue talks about True Digital ROI on Engati CX. He says Digital ROI is a love language, most people get confused between ROI with the number of likes, shares, sentiments whereas digital ROI is the same everywhere. It is the dollars that you generate on top of what you invest. If a page with a million followers does not generate enough revenue it’s of no use. He mentions about how AI is necessary to make things easier. AI is all about finding hidden knowledge, it’s about discovering something that is known but not acknowledged by humans themselves.

If you like the video, please subscribe to the channel, so we could keep producing more content like this!

Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/

 

https://www.engati.com/glossary/roi-calculator

#StephNissen #EngatiCX #DigitalROI

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.Blog link: https://blog.engati.com/ | Subscribe now.

 

If you like the video, please subscribe to the channel, so we could keep producing more content like this!

Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/

https://www.engati.com/glossary/b2b-chatbot

https://www.engati.com/glossary/chatbot-architecture

https://www.engati.com/glossary/conversational-support

https://www.engati.com/glossary/support-automation

#ShukriCornelius #EngatiCX #ExperienceEcosystem

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.Blog link: https://blog.engati.com/ | Subscribe now.

 

If you like the video, please subscribe to the channel, so we could keep producing more content like this!

Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/

#SaulColt #EngatiCX #WordOfMouthMarketing

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.Blog link: https://blog.engati.com/ | Subscribe now.

John Andrews, CEO at Photofy, Inc. talks about Mobile Marketing on Engati CX. He talks about the idea behind creating “Photofy - the world's easiest commercial content creation platform” with the 2nd gen team, not the creators of the product. Adapting the product to meet the needs of the market place with original ideas made by a team of friends to make a photo-editing app. He also mentions how chatbots can help businesses in the retail sector and how people rarely choose humans over automation. He also wrote a book on how retail changed with digital transformation and automation.

If you like the video, please subscribe to the channel, so we could keep producing more content like this!

Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/

https://www.engati.com/glossary/agent-interactionhttps://www.engati.com/chatbots-for-retail-and-ecommerce

#JohnAndrews #EngatiCX #Mobilemarketing

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.Blog link: https://blog.engati.com/ | Subscribe now.

Nico Gramenz, CEO at Factory Berlin talks about Data-driven Dynamic Decisions on Engati CX. He says startups are not always about disruption, it can also be about better value, experience. it's about making creators successful, finding the right network, it helps in being a great support. He also mentions chatbots and how communication should be super relevant, it should have meaning. Blockchain is also something that is important and AI is completely changing society.

If you like the video, please subscribe to the channel, so we could keep producing more content like this!

Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/

https://www.engati.com/glossary/customer-support-portal

https://www.engati.com/chatbots-for-customer-support

https://www.engati.com/glossary/ecommerce-funnel#NicoGramenz #EngatiCX #Data-drivenDecisions