Sampoorna Hegde talks to Kumaran and Deepak about her journey to the new venture - Bloom Value (https://bloomvalue.com). Her #startup is helping hospitals digitally transform patient care. From patient registration to discharge. Hospital "Fin-ops" using data science and AI. Remote monitoring of patients using IOMT (Internet of Medical Things). She shares the unique approach Bloom Value brings to hospitals, especially human angle to applying AI and Data Science algorithms to solving problems.

#digitaltransformation #patientcare #informationtechnology #enterprise #podcast #podcastepisode #audio #etiunplugged

YouTube: https://youtu.be/GuDpMnOQTn8

Kumaran and Deepak talk to Rohan, who got hired as an Microsoft "Aspire" fresh from college. As a YouTuber he runs a channel focused on mentoring college hires and even advising them on how to be a freelancer. He likes teaching topics related to coding based on his experience and research. Rohan shares his learning on working as freelancer. The attitude of applying the knowledge, his interesting "60% knowledge rule". The difference between working as a freelancer and working in a large enterprise. Working as a User Experience engineer he gained unique insights into understanding the value this field has for web applications.

#userexperience #microsoft #fresherhiring #informationtechnology #enterprise #podcast #podcastepisode #audio #etiunplugged

Kumaran, Deepak and Nishanth discuss, what is happening to the on-prem data centre? Servers are definitely slowly losing to the cloud. In the Covid scenario, developers are missing the desktop setup, especially the ergonomics of a big screen and the raw compute available at your fingertips. Network hardware spending is likely to go up. Networks are going to reach the level of a utility where reliability is expected and delivered. The virtual desktop/thin clients supported by cloud based solutions will start becoming increasingly common place.

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Suvi shares her personal journey from being a tester in a big IT services company to being in a leader in a business function role - though closely connected with IT. Her biggest disappointment with food in China! The move to Singapore in the banking and finance sector. Moving from pure technology to architecture - called a "functional business analyst". The exposure to new banking business back office operations. How requirements are misunderstood between business and IT. Playing the interpreter between business and technology. Identifying missing links in the requirements - by stepping on "land mines". Getting business operations involved in requirement management. Learning about customer due diligence. Divorcing IT and marrying business! Importance of understanding the regulatory requirements. Getting certified is important in the banking business, beyond on the job learning. Working with Agile development in a traditional banking organisation. Mindset change is the most difficult to change. Fail fast versus the succeed quickly mindset of East Asia. The businesses are still struggling to align to Agile. The frustration of hour long 'stand-up' calls. Covid has brought in more Agility. More implementations happen in the past year, than ever before. Suvi's advice to the 'foot soldiers' of IT : give me new out of box solutions faster. It is sad that IT has become a factory. For the 'border-line' (border of IT and business) people: Keep it simple.

#bankingtech #businessanalyst #agile #informationtechnology #enterprise #podcast #podcastepisode #audio #etiunplugged

Kumaran, Deepak, Ram, Venkat and Nishanth discuss, is Agile really replacing project management? With never ending cycles, do we even have anything called a traditional project which starts and ends? Agile has enabled more engagement with business. Business is beginning to accept small failures. Now it is more about managing resources rather than projects. Does empowerment of engineers help with the quality of output? Since the outcome is so unpredictable - what happens to delivery timelines? Customer also need to understand the change from waterfall to Agile. What are the pitfalls of all of the team playing project manager? Projects have become MVPs (Minimum Viable Products). If you cannot predictably manage your work for two weeks, you have no idea of what you are doing. 80% of the project fail to deliver. Project Management as a concept has failed - because it has failed to deal with reality. There is a need to move from project management to release management. It is about delivering on commitment. Digital Technologies today enable us to do MVPs in almost any field, including brain surgery. Acknowledging failure explicitly is path towards delivering on commitments.

#projectmanagement #agile #informationtechnology #enterprise #podcast #podcastepisode #audio #etiunplugged

Kumaran explains to Deepak how to get the objective right before deciding the key results. It is about defining the correct problem to solve. Business and IT can use the same OKRs. How are KPIs and Key Results connected? KPI never tells you if you are successful or not - it is left to interpretation. The issues with the classical score card model. The illusion of progress. Do numbers really drive behaviour? How can you make OKRs when objectives seem vague? Efficiency versus effectiveness. Common pitfalls when using OKRs. What is the ideal frequency of defining and evaluating the OKRs. Does OKR work at the individual level?

#okrs #informationtechnology #enterprise #podcast #podcastepisode #audio #etiunplugged

Kumaran and Deepak discuss if there is something real about "IT Culture". Has there been a change in the "belief system". Is there a focus on outcomes that has forced this change. Writing a lot of code is no longer a sign of quality outcome. "Not invented here" should be a thing of the past. "Full stack developer" vs "No-stack developers". The remote working world has made a need for new meeting culture to evolve to create the efficiency of a face to face meeting. Can we create a "water cooler" effect in the virtual meeting scenarios. Senior leaders need to actively need to increase their exposure to successful case studies and articles related to new cultural approaches.

#digitalculture #digitaltransformation #enterprise #covid19impact #podcast #podcastepisode #audio #etiunplugged

Kumaran, Gaurav, Gowtham and Deepak discuss, how enterprises are challenging themselves. More offshore than onshore is more acceptable now. Is 90-10 the new norm? The need for secure bays, separate floor and separate network are things of the past, Active Directory and the secure VPN is the new boundary. Trusted partners are trusted even more in crisis. What is secure, is now redefined. Are all these changes permanent or temporary? Is "Lindy Effect" going to be operation here? Ten years ago COVID-19 would have killed the Indian IT services industry - today the technology is enabling it. The flexible work styles are creating new challenges which solved now will create enough friction in the system to prevent reverting to old ways. 'Teach for India' example of online classes transformation. The changes in behaviour are driving changes in policies at thee enterprise level as well as government. Customers are willing to close deals faster in the remote world - and they are happy to take standard conditions. The sense of urgency is driven by cost constraints, causing the process to run faster. CEO's are getting involved much earlier in the deal discussions, in the last three months. Stakeholder involvement has become easier. There is significant reduction in acceptance of remote training schedules. The urgency is driven by self-preservation as well as the need to grab the opportunities. The levelling of the playing field for on-shore and off-shore IT companies is a reality. Amazon and Walmart are effectively at the same level now. A lot of things that were optional until COVID-19 are now a necessity.

#digital #digitaltransformation #enterprise #covid19impact #podcast #podcastepisode #audio #etiunplugged

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Kumaran, Deepak, Venkat, Nishanth, Siddamma and Gowtham discuss the speed and efficiency generated by low-code-no-code solutions . Does it create more work for IT teams in the enterprise? Can business users really benefit from this? How do IT architects are gaining from the replacement of code based solutions to configurable SaaS based no-code solutions. Is discoverability of APIs an issue? Example of how Power BI figures out most relationships in the data automatically, hence reducing the manual effort. Does cost of licencing of low-code-no-code solution function as a deterrent to its adoption? Who are these "Citizen Developer"? Is it really scary for the "Real Developers"? How is Robotic Process Automation (RPA) changing the application integration space? Can the Business Process Operations (BPO) agents become first line developers?

#citizendeveloper #lowcodenocode #powerbi #podcast #podcastepisode #audio #etiunplugged

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Kumaran and Deepak discuss whose job is it to teach in the enterprise. Is it the L&D (Learning & Development) department or HR? How can you make learning more effective? Is training considered to be a vacation? Taking people away from execution, does it really help? Can business leader enable learning? Does certification have any value? From being a car mechanic to a heart surgeon! Do full day programmes still have their place in the time where attention spans are reducing? How can trainers/teachers make more impact? Learning by doing may be one of the best methods to teach.

#learning #learnbydoing #podcast #podcastepisode #audio #etiunplugged

Episode on YouTube: https://youtu.be/dKNWzUYiP9g

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