Fire Chief (ret.) Jeff Clark of Eastside Fire & Rescue talks about being present and engaged early and often throughout your entire career. He suggests entering in dialogue and always ask questions. Chief Clark talks about how leaders must be willing to listen, admit when they are wrong, and be humble enough to change their opinion or decision on the fly if needed. He adds that leaders from all ranks must strive and do the requisite work in getting to yes by being able to put yourself in others shoes, assume others positions and thought processes and learning a new perspective for a unified commitment. "Go to the Balcony!"