April 14, 2026

Ep 144: How to Lead the Younger Generation with Eddie Campbell

23 minutes

In this episode, Josh welcomes Eddie Campbell, also known as "Eddie in Service," general manager and industry influencer. Eddie shares his leadership philosophy, emphasizing the importance of leading by example through actions like working alongside his team and empowering employees to serve customers. He also highlights the challenges and opportunities of connecting with younger generations in the workplace, adapting leadership and communication styles to meet their needs.

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Timestamps:

00:00 – Meet Eddie Campbell

01:10 – Demystifying Auto Service for Customers

02:29 – Eddie’s Roots: Growing up in Independent Shops

03:34 – Lessons from a Life in Every Role, from Lube Tech to GM

06:01 – Situational Leadership: Adapting Across Generations

07:02 – What Leadership Means to Eddie

09:05 – Why “We Work Together” Is More Than a Motto

10:33 – The Power of Leading from the Trenches

12:13 – Empowering Teams: Giving Authority and Building Trust

17:10 – Why the Little Things Matter: Creating Customers for Life

18:07 – Eddie’s Best Advice & Inspiration from Star Trek

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

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