We are not going “back to normal” and there will be no “new normal.” Instead, we are entering - and have already begun to enter - the new reality. Why does this slight change of language matter in how resilient leaders talk and think? Because language always matters, especially for leaders.

Going back to normal looks backward and focuses on the past; thinking about a new reality helps resilient leaders look forward in order to focus on the future. To flesh it out further, J.R. talks about the now reality, the next reality, and the new reality and how resilient leaders need to practice wearing “trifocals.”

We discuss Jack Welch’s 10/10/10 framework of leadership decision-making:

• Will this matter in ten days?

• Will this matter in ten months?

• Will this matter in ten years?

• And, as kingdom leaders, it is important to add another crucial question: Will this matter in eternity?

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