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Ep 21 | Establishing a Centralised D&A Capability Across a Global, Fragmented Business with Hywel Benbow, VP Global Data & Analytics at GEMS Education
In Episode 21 of Driven by Data: The Podcast, Kyle Winterbottom is joined by Hywel Benbow, VP Global Data & Analytics at GEMS Education where they discuss the journey of establishing a centralised Data & Analytics capability across a global, fragmented organisation from scratch.
Hywel provides fantastic advice and insights into the journey he has been on and the key points to consider, which includes:
- The challenge of consistency
- Where to start and why
- The importance of being ruthless with prioritisation
- Why you need to take the business on the journey to shift the culture
- Why communication is key
- Why you need to talk about outcomes rather than data
- The importance of quick wins
- Why you should think of yourself as an internal consultancy
- Why the role of a D&A capability is also a “sales role”
- Some of the commercial benefits GEMS have seen as a result
- The importance of setting the correct foundations
- The link between business priority and foundations
- Why managing expectations is critical
- The timescales to deliver genuine value to the business
- What you should be looking for in people who are joining your team
- Why problem-solving, communication & critical thinking skills trump technology skills
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By Orbition Group
3.9
77 ratings
In Episode 21 of Driven by Data: The Podcast, Kyle Winterbottom is joined by Hywel Benbow, VP Global Data & Analytics at GEMS Education where they discuss the journey of establishing a centralised Data & Analytics capability across a global, fragmented organisation from scratch.
Hywel provides fantastic advice and insights into the journey he has been on and the key points to consider, which includes:
- The challenge of consistency
- Where to start and why
- The importance of being ruthless with prioritisation
- Why you need to take the business on the journey to shift the culture
- Why communication is key
- Why you need to talk about outcomes rather than data
- The importance of quick wins
- Why you should think of yourself as an internal consultancy
- Why the role of a D&A capability is also a “sales role”
- Some of the commercial benefits GEMS have seen as a result
- The importance of setting the correct foundations
- The link between business priority and foundations
- Why managing expectations is critical
- The timescales to deliver genuine value to the business
- What you should be looking for in people who are joining your team
- Why problem-solving, communication & critical thinking skills trump technology skills
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