Today, I'm excited to welcome Kenneth Klabunde, founder of Precedent Asset Management in Indianapolis. When we last spoke with Kenneth four years ago, his firm was just getting established. Now, he's returned to share how his business has not only survived but thrived through recent market volatility.

What struck me most during our conversation was Kenneth's remarkable achievement: amid significant market turbulence, his firm didn't receive a single panicked client call or email. This wasn't luck—it was the result of a deliberate strategy.

Kenneth shared fascinating parallels between client responses to COVID-19 market conditions and what he witnessed during previous downturns in 2001 and 2008. He's identified consistent patterns in investor psychology and developed a communication approach that addresses concerns before they escalate into panic.

If you're interested in how to run a hyper-efficient team while giving your clients an unprecedented level of comfort, you won't want to miss this episode.

You can find show notes and more information by clicking here: https://www.xyplanningnetwork.com/254