“This is the kind of conversation I wish I heard earlier in training.” If you’re thinking about private practice at all, you’ll want to hear this episode of the BackTable ENT Podcast. Private practice otolaryngologist Dr. Caleb Masterson joins host Dr. Ashley Agan for a conversation about what modern ENT private practice can look like when autonomy, leadership, and patient experience take priority.

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SYNPOSIS

Dr. Masterson shares his journey from academic medicine to establishing his own private practice, highlighting his motivations for seeking autonomy and the challenges he faced. The discussion covers the importance of creating a patient-centered experience, innovating during the COVID-19 pandemic, and the significance of developing strong leadership within a practice. Dr. Masterson also shares his entrepreneurial ventures, including the creation of a coffee shop within his clinic and the development of an allergy engagement mobile app to enhance patient care.

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TIMESTAMPS

00:00 - Introduction
01:40 - Journey to Private Practice
06:36 - COVID-19 Impact and Adaptation
09:37 - Building a Successful Team
16:37 - Financial Strategies in Private Practice
27:59 - Creating an Exceptional Patient Experience
30:05 - Community Involvement and Unexpected Outcomes
39:53 - The Importance of Autonomy in Healthcare
48:41 - Developing Resources for Healthcare Providers
51:17 - Innovations in Patient Experience

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RESOURCES

Dr. Caleb Masterson
https://www.bnbsinusandallergy.com/team-members/caleb-masterson