Dr. Bruce Avolio, PhD., Mark Pigott Chair in Business Strategic Leadership within the Foster School of Business at the University of Washington & co-director of the Seattle Fire Dept. Executive Leadership Academy talks about how rank at times can get in the way of others having a "voice," (or psychological safety), and that leaders must be aware that sometimes the least experienced person in the room is the voice we ought to be listening to. Bruce also talks the 1st principle in the most trusted professions, "other centeredness." The fire service and its leaders must maintain "other centeredness," by continuing to evolve and change throughout a career. "It ain't over til it's over." You don't give up, you keep pushing forward and make sure you maximize all the wisdom and smart things and people around you that know things to help you get you to where you want to be.