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Disney Executive Lee Cockerell reveals the magic of Disney customer service. From poor farm kid to running Disney operations, Lee talks about the importance of having a good attitude, being reliable and having empathy. EVERYONE is watching! The secret is to hire the right people, train them right and treat them right! Don't underestimate your influence in the world, negative or positive, and don't underestimate what you can achieve in your life. Go be great!
By Berlin Maza5
77 ratings
Disney Executive Lee Cockerell reveals the magic of Disney customer service. From poor farm kid to running Disney operations, Lee talks about the importance of having a good attitude, being reliable and having empathy. EVERYONE is watching! The secret is to hire the right people, train them right and treat them right! Don't underestimate your influence in the world, negative or positive, and don't underestimate what you can achieve in your life. Go be great!

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