Andrew welcomes David Bell, CEO and founder of CloneOps.ai. David has been in the logistics industry for more than 30 years. He once had a vision to make Lean Solutions Group a 10,000-employee organization — he and his team accomplished that. Now, with his new voice AI business, CloneOps.ai, he plans to hit 1 billion talking minutes for his customers in three years.

In this episode, David shares:

• How he founded his early LTL brokerage business and the challenges of LTL.
• How he and cofounder Roberto Cadena built Lean Solutions Group.
• His recipe for building long-term loyalty with the people who work for him. 
• What inspired him to start CloneOps.ai and how he got it off the ground.
• How CloneOps.ai is solving the biggest challenges in brokerage.

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*** This episode is brought to you by Rapido Solutions Group. I had the pleasure of working with Danny Frisco and Roberto Icaza at Coyote, as well as being a client of theirs more recently at MoLo. Their team does a great job supplying nearshore talent to brokers, carriers, and technology providers to handle any role necessary, be it customer or carrier support, back office, or tech services. Visit gorapido.com to learn more.

A special thanks to our additional sponsors:

• Cargado – Cargado is the first platform that connects logistics companies and trucking companies that move freight into and out of Mexico. Visit cargado.com to learn more.
• Greenscreens.ai – Greenscreens.ai is the AI-powered pricing and market intelligence tool transforming how freight brokers price freight. Visit greenscreens.ai/freightpod today!
• Metafora – Metafora is a technology consulting firm that has delivered value for over a decade to brokers, shippers, carriers, private equity firms, and freight tech companies. Check them out at metafora.net. ***