Welcome to iGaming Daily's 'Road to Lisbon', a limited  series spotlighting the standout themes and expert insights featured at the SBC Summit Lisbon, happening from September 16–18.

In this episode, SBC Noticias's Business Journalist, Ana Maria Menezes speaks with Bárbara Teles, Legal and Compliance Director at Stake Latin America and Co-Founder of AMIG (Women in Gaming Association in Brazil). Together, they explore the panel topic “KYC: Lessons Out of Industry – What Can Tech Teach Us?”, offering listeners a strategic preview into how Know Your Customer practices from outside the gambling sector can elevate compliance within iGaming.

Barbara dives deep into how technology-driven KYC models from sectors like banking can revolutionise fraud prevention, customer verification, and anti-money laundering efforts in betting. Drawing on Brazil’s Pix payment system, she explains how speed, traceability, and user data insights can set a new compliance benchmark.

However, adapting these fast-moving, app-based solutions to the rigor of gambling regulations poses unique challenges, from age verification to source of funds checks.

The conversation also shines a light on diversity and accessibility in compliance technology. Barbara addresses Brazil’s diverse user base, calling for multi-channel KYC strategies that extend beyond biometrics. Additionally, the episode amplifies the voice of women in gaming, spotlighting Barbara’s leadership at Stake LatAm and the impactful work of AMIG and SBC’s Women Empowerment Initiative.

Host: Ana Maria Menezes
Guest: Bárbara Teles
Producer: Anaya McDonald
Editor: James Ross

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