Queue abandonment is a common issue for retailers and long wait times frustrates shoppers. In this episode, we sat down with Mishipay CEO and founder, Mustafa Khanwala, to discuss common in-store purchase frustrations and the benefits of digital solutions like barcode scanning for retail teams. Mustafa shares his insights on the challenges of in-store checkouts and how the Mishipay solution has been designed to put shoppers in control of the checkout to improve conversion and drive basket value.