Today on CHURN.FM we have Wes Bush, Author of "Product-Led Growth" &  host of the ProductLedSummit.com.

We chatted about what product-led growth is and why you should care. Why Wes started the Product-led Summit, and how you can get started with Product-led growth. 

We also discussed the importance of striking a balance between educating and motivating your users during user onboarding, why optimizing the first 5 minutes of a users journey is make or break moment and he provided a methodology to do so.

Wes also shared how to pick between a freemium and trial model in a product-led strategy, A framework for pricing and packaging a freemium offering, and what he would do starting out at a new company trying to tackle churn.

I’m excited to hear what you think of this episode and if you have any feedback I would love to hear from you. You can email me directly on [email protected]

Enjoy the episode!

Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.